12.0.8 migration problems

[David_Bauman1]

Greetings,


When I try to migrate from old server to new server, I get this error:

Warning:
Deployer has been terminated by exception:
Line 471 error: Element 'certificates': This element is not expected. Expected is one of ( sb-config, backup-settings, server-preferences, spamassassin, grey-listing, virusfilter, kav-settings, coldfusion, gapps-services, events ).

How to fix?

 

[IgorG]

Strange. This issue has been fixed since Plesk 11.5.30 MU#12 - http://kb.odin.com/en/116730
I suggest you contact Support Team for detailed investigation directly on your server.

 

[David_Bauman1]

Strange. This issue has been fixed since Plesk 11.5.30 MU#12 - http://kb.odin.com/en/116730
I suggest you contact Support Team for detailed investigation directly on your server.

Thanks. How do I contact the Support Team without a paid service contract? My old system is on Godaddy, and my new system I just purchased and is running on my own dedicated server.

 

[IgorG]

Support is here - http://odin.com/hcap/support/plesk-suite/plesk/