• The new Python extension is now available. It allows customers to deploy and manage WSGI-based Python applications on their websites directly from Plesk.
  • Debian 11 has reached its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.81 is the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

451 4.4.1 timeout writing message to mail.ourdomain.com.: Broken pipe

D

diadem.support

Guest
There are some problem in the incoming mail in Linux (Red Hat Enterprise Linux Server release 5.2) Plesk 8.6 with qmail, below are the Server logs

Mar 20 06:34:12 dns2 spamdyke[20669]: FILTER_SENDER_WHITELIST sender: [email protected] file: /var/qmail/spamdyke/whitelist_senders(6)
Mar 20 06:34:14 dns2 spamdyke[20669]: ALLOWED from: [email protected] to: [email protected] origin_ip: *IP Hide* origin_rdns: smtp.domain.com.np auth: (unknown)
Mar 20 06:34:14 dns2 spamdyke[20669]: ALLOWED from: [email protected] to: [email protected] origin_ip: *IP Hide* origin_rdns: smtp.domain.com.np auth: (unknown)
Mar 20 06:34:14 dns2 spamdyke[20669]: ALLOWED from: [email protected] to: [email protected] origin_ip: *IP Hide* origin_rdns: smtp.domain.com.np auth: (unknown)
Mar 20 06:42:54 dns2 spamdyke[20669]: TIMEOUT from: [email protected] to: [email protected] origin_ip: *IP Hide* origin_rdns: smtp.domain.com.np auth: (unknown) reason: TIMEOUT
Mar 20 11:05:49 dns2 spamdyke[17521]: FILTER_SENDER_WHITELIST sender: [email protected] file: /var/qmail/spamdyke/whitelist_senders(6)
Mar 20 11:05:52 dns2 spamdyke[17521]: ALLOWED from: [email protected] to: [email protected] origin_ip: *IP Hide* origin_rdns: smtp.domain.com.np auth: (unknown)
Mar 20 11:05:52 dns2 spamdyke[17521]: ALLOWED from: [email protected] to: [email protected] origin_ip: *IP Hide* origin_rdns: smtp.domain.com.np auth: (unknown)
Mar 20 11:05:52 dns2 spamdyke[17521]: ALLOWED from: [email protected] to: [email protected] origin_ip: *IP Hide* origin_rdns: smtp.domain.com.np auth: (unknown)
Mar 20 17:22:42 dns2 spamdyke[17521]: TIMEOUT from: [email protected] to: [email protected] origin_ip: *IP Hide* origin_rdns: smtp.domain.com.np auth: (unknown) reason: TIMEOUT

Below are the Server details

Plesk Control Panel version: psa v8.6.0_build86080930.03
OS: RedHat el5Operating systemLinux 2.6.18-92.1.18.el5PAE
Anti SPAM solution
Spamassassin 3.2.5-4
qmail-scanner 2.02-1
clamav 0.94.2-1
spamdyke 4.0.10

The client are getting bounce mail as below, they are using Sendmail 8.13.8/8.13.8.

The original message was received at Thu, 19 Mar 2009 17:30:20 +0545
from corporate227_12.domain.com.np [*Some IP*] (may be forged)

----- Transcript of session follows -----
451 4.4.1 timeout writing message to mail.ourdomain.com.: Broken pipe
<[email protected]>,<[email protected]>,<[email protected]>... Deferred
Warning: message still undelivered after 4 hours
Will keep trying until message is 1 day old

We have set Spamdyke Timeout 5 min. Can anybody help us in solving this issue?
 
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