Awstats Error's Enabling GeoIP Plugin

[TommyT]

Hello!

Any help would be much appreciated for my issue. I've just moved from one dedicated server to a better one. I wanted to see the countries in my awstats, so I followed the following knowledge base post:

http://kb.parallels.com/en/3080

After following these steps, I've check to see that the PurePerl Module is working and updated to the latest. I then changed the following conf files:

/etc/awstats/awstats.conf
/etc/awstats/awstats.model.conf
/usr/local/psa/etc/awstats/awstats.test.net-http.conf
/usr/local/psa/etc/awstats/awstats.test.net-https.conf
/usr/local/psa/etc/awstats/awstats.test.net-ftp.conf
/usr/local/psa/etc/awstats/awstats.test.net-anon_ftp.conf

and enabled the GeoIP plugin in all the above files by updating this line:

LoadPlugin="geoip GEOIP_STANDARD /usr/local/share/GeoIP/GeoIP.dat"


After saving the conf files, this is the following message i get when I enter awstats from my plesk panels:

Error: Plugin load for plugin 'geoip' failed with return code: Error: Can't locate Geo/IP.pm in @INC (@INC contains: /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 . /var/www/cgi-bin/awstats/lib /var/www/cgi-bin/awstats/plugins) at (eval 2) line 1. Can't locate Geo/IP/PurePerl.pm in @INC (@INC contains: /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 . /var/www/cgi-bin/awstats/lib /var/www/cgi-bin/awstats/plugins) at (eval 3) line 1. Error: Need Perl module Geo::IP or Geo::IP:urePerl

Setup ('/usr/local/psa/etc/awstats/awstats.test.net-http.conf' file, web server or permissions) may be wrong.
Check config file, permissions and AWStats documentation (in 'docs' directory).


I tried a few server restarts, and making sure PurePerl is installed by running the command:

perl -MCPAN -e "install Geo::IP:urePerl"

to which the result says its up to date. I've also made sure the GeoIP.dat was there and permissions are correct on it. To my frustration, I commented out the conf files in hopes I can read my stats again without the countries, but I'm still getting the error message above, which don't make any sense to me because the GeoIP Plugin should be disabled.

I hope someone can enlighten me or give me steps to try. It's driving me insance. Thanks in advance!

 

[quark]

Same errors in Plesk v12.5.30_build1205150826.19 os_CentOS 7 and Plesk Onyx v17.5.3_build1705170317.16 os_CentOS 7:

Installed geoip for all PHP versions:

yum install geoip-devel
pecl install geoip
echo 'extension=geoip.so' > /etc/php.d/geoip.ini
/opt/plesk/php/5.6/bin/pecl install geoip
echo 'extension=geoip.so' > /opt/plesk/php/5.6/etc/php.d/geoip.ini
/opt/plesk/php/7.0/bin/pecl install geoip-1.1.1 (beta!)
echo 'extension=geoip.so' > /opt/plesk/php/7.0/etc/php.d/geoip.ini
/opt/plesk/php/7.1/bin/pecl install geoip-1.1.1 (beta!)
echo 'extension=geoip.so' > /opt/plesk/php/7.1/etc/php.d/geoip.ini
plesk bin php_handler --reread

Edited LoadPlugin="geoip GEOIP_STANDARD /usr/share/GeoIP/GeoIP.dat" in:
/etc/awstats/awstats.conf
/etc/awstats/awstats.model.conf and
/usr/local/psa/etc/awstats/awstats.domain.tld-http.conf

Copied latest GeoIP.dat to /usr/share/GeoIP/GeoIP-initial.dat

Installed perl cpan and GeoIP perl modules:

yum install perl-CPAN perl-CPAN-Changes perl-CPAN-Meta perl-CPAN-Meta-Requirements
cpan install CPAN
cpan reload CPAN

perl -MCPAN -e "install Geo::IP::PurePerl"
perl -MCPAN -e "install Geo::IP"
cpan -i YAML

When trying to access Plesk Web Statistics for a domain, the following errors appears:

Error: Plugin load for plugin 'geoip' failed with return code: Error:
Can't locate Geo/IP.pm in @INC (@INC contains: /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 . /var/www/cgi-bin/awstats/lib /var/www/cgi-bin/awstats/plugins) at (eval 4) line 1.
Can't locate Geo/IP/PurePerl.pm in @INC (@INC contains: /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 . /var/www/cgi-bin/awstats/lib /var/www/cgi-bin/awstats/plugins) at (eval 5) line 1. Error: Need Perl module Geo::IP or Geo::IP::PurePerl

Setup ('/usr/local/psa/etc/awstats/awstats.domain.tld-http.conf' file, web server or permissions) may be wrong.
Check config file, permissions and AWStats documentation (in 'docs' directory).