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blank page

C

cilla

Guest
Today unexpectedly all the sites (over 100 sites!!) on the server give blank pages both html pages and php pages, if I call an image .jpg from the web directory I can see it but I cannot see any web page.
the server is plesk 9.2.1 on suse 11.1, we didn't change anything, all the configurations are the same since 1 year!
I didn't find any error in log file. the mail server works, webmail of course don't works.
Some corrupted files of apache?
 
other info:
the setting of web hosting was "apache module" and in this way the page are blank, now if I change the setting to "FastCGI application" I can see properly the web page.
webmail still don't works (both horde and atmail).
 
Yes, I am sure. I changed the setting to fastcgi after the problem appeared. the change has solved partially because several web sites have scripts that dont't work if I set the domain to fastcgi but if I set to apache module the pages are blank. some suggestion?
 
the log end on 13 january but the problem appeared on 17 january !?!
anyway these are the last rows:

Jan 11 10:46:44 HORDE [error] [imp] FAILED LOGIN 123.123.12.12 to localhost:143[imap/notls] as [email protected] [on line 258 of "/usr/share/psa-horde/imp/lib/Auth/imp.php"]
Jan 11 12:29:37 HORDE [error] [imp] FAILED LOGIN 123.123.12.12 to localhost:143[imap/notls] as [email protected] [on line 258 of "/usr/share/psa-horde/imp/lib/Auth/imp.php"]
Jan 11 14:24:51 HORDE [error] [imp] FAILED LOGIN 123.123.12.12 to localhost:143[imap/notls] as [email protected] [on line 258 of "/usr/share/psa-horde/imp/lib/Auth/imp.php"]
Jan 13 18:37:53 HORDE [error] [imp] FAILED LOGIN 123.123.12.12 to localhost:143[imap/notls] as [email protected] [on line 258 of "/usr/share/psa-horde/imp/lib/Auth/imp.php"]

(I have changed the IP and the email)
 
No, can not diagnose problem - need logs with broken PHP.

Can U switch on any domain PHP to mod_php, fetch any page from domain and show domain's and server apache error log?

Domains log lives at: /var/www/vhosts/$DOMAIN_NAME/statistics/logs/error_log
Server logs lives at: /var/log/{httpd,apache2}/error_log
 
Are you sure that IMAP server is started? Check it with

telnet localhost 143
 
fogelf said:
No, can not diagnose problem - need logs with broken PHP.

Can U switch on any domain PHP to mod_php, fetch any page from domain and show domain's and server apache error log?

Domains log lives at: /var/www/vhosts/$DOMAIN_NAME/statistics/logs/error_log
Server logs lives at: /var/log/{httpd,apache2}/error_log
Click to expand...

I set a domain with joomla to apache module and when I call the page I cannot see and I give a popup ask me to download the php script index.php

the domain error log:
[Tue Jan 18 11:34:08 2011] [warn] RSA server certificate CommonName (CN) `plesk' does NOT match server name!?

the apache error log:

[Tue Jan 18 11:34:08 2011] [warn] Init: SSL server IP/port conflict: atmail.webmail:443 (/etc/apache2/conf.d/zzz_atmail_vhost.conf:48) vs. horde.webmail:443 (/etc/apache2/conf.d/zzz_horde_vhost.conf:41)
[Tue Jan 18 11:34:08 2011] [warn] Init: SSL server IP/port conflict: domain.xxx:443 (/srv/www/vhosts/domain.xxx/conf/httpd.include:12) vs. domain.xxx:443 (/srv/www/vhosts/domain.xxx/conf/httpd.include:12)
[Tue Jan 18 11:34:08 2011] [warn] Init: SSL server IP/port conflict: domain.xxx:443 (/srv/www/vhosts/domain.xxx/conf/httpd.include:12) vs. domain.xxx:443 (/srv/www/vhosts/domain.xxx/conf/httpd.include:12)
[Tue Jan 18 11:34:08 2011] [warn] Init: SSL server IP/port conflict: domain.xxx:443 (/srv/www/vhosts/domain.xxx/conf/httpd.include:12) vs. domain.xxx:443 (/srv/www/vhosts/domain.xxxconf/httpd.include:12)
CONTINUE THE LIST OF ALL DOMAIN WITH SETTING TO APACHE MODULE
[Tue Jan 18 11:34:08 2011] [warn] Init: SSL server IP/port conflict: default-123-1-123-123:443 (/etc/apache2/conf.d/zz010_psa_httpd.conf:114) vs. domain.xxx:443 (/srv/www/vhosts/domain.xxx/conf/httpd.include:12)
[Tue Jan 18 11:34:08 2011] [warn] Init: SSL server IP/port conflict: default-123-1-123-124:443 (/etc/apache2/conf.d/zz010_psa_httpd.conf:95) vs. horde.webmail:443 (/etc/apache2/conf.d/zzz_horde_vhost.conf:41)
[Tue Jan 18 11:34:08 2011] [warn] Init: SSL server IP/port conflict: domain.xxx:443 (/srv/www/vhosts/domain.xxx/conf/httpd.include:12) vs. horde.webmail:443 (/etc/apache2/conf.d/zzz_horde_vhost.conf:41)
[Tue Jan 18 11:34:08 2011] [warn] Init: You should not use name-based virtual hosts in conjunction with SSL!!
[Tue Jan 18 11:34:08 2011] [warn] No JkShmFile defined in httpd.conf. Using default /srv/www/logs/jk-runtime-status
[Tue Jan 18 11:34:08 2011] [notice] mod_python: Creating 8 session mutexes based on 150 max processes and 0 max threads.
[Tue Jan 18 11:34:08 2011] [notice] mod_python: using mutex_directory /tmp
[Tue Jan 18 11:34:08 2011] [notice] mod_bw : Memory Allocated 0 bytes (each conf takes 28 bytes)
[Tue Jan 18 11:34:08 2011] [notice] mod_bw : Version 0.8 - Initialized [0 Confs]
[Tue Jan 18 11:34:08 2011] [notice] Apache/2.2.10 (Linux/SUSE) mod_ssl/2.2.10 OpenSSL/0.9.8h PHP/5.2.9 with Suhosin-Patch mod_jk/1.2.26 mod_python/3.3.1 Python/2.6 mod_perl/2.0.4 Perl/v5.10.0 configured -- resuming normal operations
[Tue Jan 18 11:34:09 2011] [notice] mod_fcgid: call /srv/www/vhosts/domain.xxx/httpdocs/index.php with wrapper /usr/bin/php-cgi5
[Tue Jan 18 11:34:09 2011] [notice] mod_fcgid: call /srv/www/vhosts/domain.xxx/httpdocs/forum/showthread.php with wrapper /usr/bin/php-cgi5
[Tue Jan 18 11:34:11 2011] [notice] mod_fcgid: call /srv/www/vhosts/domain.xxx/httpdocs/osservatorio.php with wrapper /usr/bin/php-cgi5
[Tue Jan 18 11:34:13 2011] [notice] mod_fcgid: call /srv/www/vhosts/domain.xxx/httpdocs/catalogo/product_info.php with wrapper /usr/bin/php-cgi5
CONTINUE THE LIST OF ALL DOMAIN WITH SETTING TO FASTCGI

the problem is the certificate? we have only the default certificate with plesk
 
>I give a popup ask me to download the php script index.php

It means that:
1. php5_module is not loaded (seems like not actual, cause in server log there Apache/2.2.10 ... PHP/5.2.9)
to be make sure on 100%, provide output of apache2ctl -t -D DUMP_MODULES

2. apache is not restarted fully yet
Wait a little and try to fetch page again. If get pop-up again, goto 3

3. php5_module is not installed in domain apache config
provide domain apache config /srv/www/vhosts/$DOMAIN_NAME/conf/httpd.include


P.S. certificate - just minor warnings ...
 
fogelf said:
>I give a popup ask me to download the php script index.php

It means that:
1. php5_module is not loaded (seems like not actual, cause in server log there Apache/2.2.10 ... PHP/5.2.9)
to be make sure on 100%, provide output of apache2ctl -t -D DUMP_MODULES
Click to expand...

here:

Loaded Modules:
core_module (static)
mpm_prefork_module (static)
http_module (static)
so_module (static)
actions_module (shared)
alias_module (shared)
auth_basic_module (shared)
authn_file_module (shared)
authz_host_module (shared)
authz_groupfile_module (shared)
authz_default_module (shared)
authz_user_module (shared)
authn_dbm_module (shared)
autoindex_module (shared)
cgi_module (shared)
dir_module (shared)
env_module (shared)
expires_module (shared)
include_module (shared)
log_config_module (shared)
mime_module (shared)
negotiation_module (shared)
setenvif_module (shared)
ssl_module (shared)
userdir_module (shared)
php5_module (shared)
rewrite_module (shared)
perl_module (shared)
suexec_module (shared)
fcgid_module (shared)
jk_module (shared)
python_module (shared)
bw_module (shared)

fogelf said:
>
2. apache is not restarted fully yet
Wait a little and try to fetch page again. If get pop-up again, goto 3

3. php5_module is not installed in domain apache config
provide domain apache config /srv/www/vhosts/$DOMAIN_NAME/conf/httpd.include
Click to expand...

here:
VirtualHost 123.1.123.123:80>
ServerName domain.xxx:80
ServerAlias www.domain.xxx
UseCanonicalName Off
SuexecUserGroup annuario psacln
DocumentRoot /srv/www/vhosts/domain.xxx/httpdocs
CustomLog /srv/www/vhosts/domain.xxx/statistics/logs/access_log plesklog
ErrorLog /srv/www/vhosts/domain.xxx/statistics/logs/error_log
<IfModule mod_userdir.c>
UserDir /srv/www/vhosts/domain.xxxt/web_users
</IfModule>
ScriptAlias /cgi-bin/ /srv/www/vhosts/domain.xxx/cgi-bin/
Alias /plesk-stat /srv/www/vhosts/domain.xxx/statistics/
<Location /plesk-stat/>
Options +Indexes
</Location>
<Location /plesk-stat/logs/>
Require valid-user
</Location>
Alias /webstat /srv/www/vhosts/domain.xxx/statistics/webstat
Alias /webstat-ssl /srv/www/vhosts/domain.xxx/statistics/webstat-ssl
Alias /ftpstat /srv/www/vhosts/domain.xxx/statistics/ftpstat
Alias /anon_ftpstat /srv/www/vhosts/domain.xxx/statistics/anon_ftpstat
Alias /awstats-icon /usr/share/apache2/icons/awstats
<IfModule mod_ssl.c>
SSLEngine off
</IfModule>
<Directory /srv/www/vhosts/domain.xxx/httpdocs>
<IfModule mod_perl.c>
<Files ~ (\.pl$)>
SetHandler perl-script
PerlHandler ModPerl::Registry
Options ExecCGI
allow from all
PerlSendHeader On
</Files>
</IfModule>
<IfModule sapi_apache2.c>
php_admin_flag engine on
php_admin_flag safe_mode off
php_admin_value open_basedir "/srv/www/vhosts/domain.xxx/httpdocs:/tmp"
</IfModule>
<IfModule mod_php5.c>
php_admin_flag engine on
php_admin_flag safe_mode off
php_admin_value open_basedir "/srv/www/vhosts/domain.xxx/httpdocs:/tmp"
</IfModule>
<IfModule mod_fcgid.c>
<Files ~ (\.fcgi)>
SetHandler fcgid-script
Options +FollowSymLinks +ExecCGI
</Files>
</IfModule>
Options -Includes +ExecCGI
</Directory>
<Directory /srv/www/vhosts/domain.xxx/web_users>
<IfModule sapi_apache2.c>
php_admin_flag engine off
</IfModule>
<IfModule mod_php5.c>
php_admin_flag engine off
</IfModule>
</Directory>
</VirtualHost>

I still get a popup
 
I wonder ... think.

Try to add 'AddHandler application/x-httpd-php .php' , 'AddType application/x-httpd-php .php' in /etc/apache2/httpd.conf and restart apache.

Does system package apparmor is installed?
 
Last edited:
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