Cannot access auto-installer

[CJZ]

Plesk 10.4.4 MU 22 Centos 5 Linux 2.6.18-194.26.1.el5xen


I have been having this problems for months (since 10.4 came out). I am unable to access the web-based autoinstaller. I have checked my iptables and port 8447 is set to ACCEPT ANYWHERE ANYWHERE TCP. This is also shown in the Plesk Firewall table. I did a port check (http://webtools.live2support.com/nt_cport.php) and it stated that port 8447 appears to be closed.

Is there something that I'm missing? Is there a process that needs to be running to listen to the port that apparently isn't?

I can run the Shell autoinstaller fine and the Control Panel still automatically updates itself. If I turn off iptables, I still cannot access it.

[user@localhost ~]# nmap localhost
...
8443/tcp open https-alt
...

No 8447

 

[IgorG]

The port is opened when one loads autoinstaller via Tools & Utilities > Updates and Upgrades.

Initially:

root@ppu10-4:~# lsof -i tcp:8447
root@ppu10-4:~#

After clicking to link:

root@ppu10-4:~# lsof -i tcp:8447
COMMAND PID USER FD TYPE DEVICE SIZE NODE NAME
autoinsta 17949 root 6u IPv6 500192710 TCP *:8447 (LISTEN)
autoinsta 17949 root 7u IPv6 500192743 TCP ppu10-4.demo.pp.plesk.ru:8447->10.50.2.3:3957 (ESTABLISHED)