Cannot remove Certificate from domain

[Softterrier]

Hi,

I wanne remove a certificate that is related to a specific domain.
But although I unchecked in hosting settings the option 'activate SSL support', confirmed and even reloaded Apache the certificate is still shown (s. attachment).

Is this a bug ? Or how can I remove it (to remove it from the domain list of certificates)??

Thank you very much!

 

[IgorG]

Did you try to remove certificate with cli utility? For example:

List of certificates for domain:

# /usr/local/psa/bin/certificate -l -domain domain.com

Remove certificate:

# /usr/local/psa/bin/certificate -r Certificate_name -domain domain.com

 

[Softterrier]

Yes, I checked with CLI commands before. And the returns were the same:
it says that there is still one IP adress used. But there is not in fact!!!

Do you really don't know this problem? Cannot believe that.
I checked that with another domain afterwrads: just the SAME problem.
You should really know about it!...
Please fix this bug soon!
Thank you.

 

[IgorG]

What sort of error message you have after these CLI commands exactly?

 

[Softterrier]

as I said: exactly the same error message than the one shown by the Plesk Panel (see the screenshot attached!!).
I saw by this way that Plesk is using just those shell commands as well!!:
/usr/local/psa/bin/certificate -r "Zert Toursplanner2" -domain toursplanner.com

The option 'used' cannot be reduced to 0 !!!

You really do not know this symptom, Igor?...
It seems to me to be a 'usual' bug.

By the way: is there a chance to install Webmin parallely to Plesk Panel as well?...

 

[IgorG]

Sorry, but I have not found error message "The option 'used' cannot be reduced to 0" on your attached screenshot http://forum.parallels.com/attachment.php?attachmentid=5547&d=1333536060
Also I have not found any mentions of this error in our internal resources and not found any mentions of this error with help of forum search engine. I think it should be investigated directly on your server. Therefore I suggest you contact Parallels Support Team.

I've never tried to install Webmin along with Plesk, but we do not recommend installing any other third-party panel on the server where Plesk is already installed. You can try this at your own risk.

 

[Softterrier]

No, the error message you can see on the attachment called 'Plesk, Domain-Zertifikat Löschfehler.jpg'!!!!
It begins with "Zertifikate können nicht entfernt werden: eines oder...."
The option 'used' (German: 'verwendet') is at the right bottom of the same screenshot!!

Do you understand now?...

I meanwhile have heard from my server provider that they know this problem at Plesk and they (and me) ask you again to fix this bug please!...
Thank you.

PS: Your collegues also don't know anything about WebMin parallel installed to Plesk Panel?...