Can't Run Scheduled Tasks

[Jonathan Spence]

Hi guys,
After upgrading to Plesk 10 I can't run scheduled tasks. When I try to run anything, even a simple Ping I always get the following output:

User: HYDRUS\web-2u
Running task: ping stuff.co.nz
Started: Thu Jan 13 12:19:44 2011
Failed with error: Unable to load the domain (HYDRUS) user (web-2u) profile: (5) Access is denied.Thu Jan 13 12:20:15 2011


It came about as we have regular PHP scripts customers run. However the same thing happens:

User: HYDRUS\web-2u
Running task: php -f E:\inetpub\vhosts\domain.co.nz\httpdocs\billing\pipe\pop.php
Started: Thu Jan 13 12:00:00 2011
Failed with error: Unable to load the domain (HYDRUS) user (web-2u) profile: (5) Access is denied.Thu Jan 13 12:00:31 2011

The error is vague and I don't even know where to start looking

 

[AlexN]

Did you try to use Plesk reconfigurator for correcting of permissions ?

 

[Jonathan Spence]

That's a good idea. I tried it but still getting the same error unfortunately

 

[Jonathan Spence]

Has anyone from Parallels got any information on this? I have triple checked permissions and can't find any further information on the net.