• We value your experience with Plesk during 2024
    Plesk strives to perform even better in 2025. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2024.
    Please take this short survey:

    https://pt-research.typeform.com/to/AmZvSXkx
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Issue Control Missing => failure

VirtualCed

New Pleskian
Hello

One customer created her order in WHMCS and put her domaine name in UPPERCASE letters.
Everything went fine but nowhere in the process is there a convert to lowercase for the domain.
So the folder of the user is /var/www/vhosts/DOMAINNAME.com
But the php was looking for

(2)No such file or directory: AH02454: FCGI: attempt to connect to Unix domain socket /var/www/vhosts/system/domainname.com/php-fpm.sock (*) failed

I created symlinks in /var/www/vhosts and in /var/www/vhosts/system as a workaround but it seems it something to be checked in the process.

Regards
Cedric

ps : I create also this as a support to WHMCS because they also could do the conversion
 
Back
Top