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Creating Subdomain email, KB 119459 doesn't work

Ian_Trainor

New Pleskian
I'm trying to create an email for a subdomain which you can't do thru the GUI

KB119459. Suggest 2 things
1) Create subdomain as additional domain (not as subdomain) in subscription using "Add new domain" button available on the the Websites & Domains tab and then create mail account using Plesk Control panel interface.

- I can't do this. It would involve a montoruous amount of work moving the current site

2) Run the following commands
/usr/local/psa/bin/subscription -u sub.example.com -mail_service true
/usr/local/psa/bin/mail --create [email protected] -passwd 12345 -mailbox true

First of these works, second one gives "An error occured during mailname creation: Domain of type subdomain selected"

Any hints on how I can create a subdomain email address in plesk 12.0. Have done a good bit of looking and not found anything
 
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