Issue Difference in Server-Wide blacklist vs SpamFilter blacklist

[Ihtshama]

hi, I added few domains to spamfilter blacklist and i was happy that all those emails are stopped. but to my surprise, one of my client was still receveing spam from the domain which i added longtime ago in spamfilter.

I need to know what is difference ebtween these to blacklists? Do i have to define at both place?

thank you.

 

[Bitpalast]

Entries in the "server wide" blacklist apply to all e-mail arriving at the server.
Entries in the blacklist of a specific mailbox apply to that mailbox only.

 

[Ihtshama]

Entries in the "server wide" blacklist apply to all e-mail arriving at the server.
Entries in the blacklist of a specific mailbox apply to that mailbox only.

thank you for your reply.

as per attached image, if i add any entry to spam filter blacklist, i believe it should be applied to whole server, no?

 

[Bitpalast]

Yes

 

[Ihtshama]

Yes

cool, but few of my clients are still receving spam emails from the emails which are added to spam filter blacklist, this is the concern. how that could happen then?

 

[Bitpalast]

Please check in the technical header of the received email that is normally not visible in mail clients, whether the real sender address is listed or whether the visible sender address is listed.