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Matt_Seaton
New Pleskian
Hi there,
A client of ours has run into issues when configuring a new site onto a new dedicated IP on their server. I wonder if anyone can shed any light on this - I'm sure it's something very simple, however I am not well versed in Plesk so can't seem to find the fault myself. Any assistance is much appreciated.
The client has setup a new domain and site on the server, and then assigned this to the new dedicated IP address. The relevant changes have been made with the domain registrar, and the domain now points to this dedicated IP on the server.
The problem is that when you enter the domain into a browser, instead of taking you to examplesite.co.uk, it actually then resolves in the browser as mainserver.co.uk/examplesite (this is just one site of many on this main server, and the first to be placed on a dedicated IP). How can we make sure that it resolves correctly (to its own domain)? Like I say I'm sure this is something very simple, however I am not to sure where to be looking for the problem.
When you enter the dedicated IP into a browser, you are simply presented with the default Plesk holding page.
Thanks in advance for your help.
Matt.
A client of ours has run into issues when configuring a new site onto a new dedicated IP on their server. I wonder if anyone can shed any light on this - I'm sure it's something very simple, however I am not well versed in Plesk so can't seem to find the fault myself. Any assistance is much appreciated.
The client has setup a new domain and site on the server, and then assigned this to the new dedicated IP address. The relevant changes have been made with the domain registrar, and the domain now points to this dedicated IP on the server.
The problem is that when you enter the domain into a browser, instead of taking you to examplesite.co.uk, it actually then resolves in the browser as mainserver.co.uk/examplesite (this is just one site of many on this main server, and the first to be placed on a dedicated IP). How can we make sure that it resolves correctly (to its own domain)? Like I say I'm sure this is something very simple, however I am not to sure where to be looking for the problem.
When you enter the dedicated IP into a browser, you are simply presented with the default Plesk holding page.
Thanks in advance for your help.
Matt.
