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Resolved DNS issue since update - new domains do not resolve

weareimpulse

weareimpulse

Basic Pleskian
Server operating system version
Ubuntu 20.04.6 LTS
Plesk version and microupdate number
Plesk Obsidian 18.0.62 Update #1
Hi

Can anyone help???

I see overnight our PLESK has updated... and today, I'm finding some strange issues happening on one of our PLESKs/servers.

today I tried to do something I've done 100's of times, and create a sub-domain on our development domain impulseserver.co.uk

we have about 15 currently on there and it is something I did as recently as yesterday... I've tried a few times today and each time the subdomains set up as it should, creating the file folder and the domains in Plesk as normal so it seems fine, however, when you try and go to the domain, its can not resolve the new subdomain, impulse.impulseserver.co.uk (I've set this up as a fresh test)

I ran the Plesk repair in SSH, and I'm seeing something I;ve never seen before... i;ve copied and pasted it below.



PASTED FROM SSH

[2024-07-24 11:30:17.608] 44276:66a0d72ade506 ERR [util_exec] proc_close() failed ['/opt/psa/admin/bin/dnsmng' '--update' 'objective-keller-ns.co.uk' '--without-reverse'] with exit code [1]
[2024-07-24 11:30:17.759] 44276:66a0d72ade506 ERR [util_exec] proc_close() failed ['/opt/psa/admin/bin/dnsmng' '--update' 'businesswatchgroup.co.uk' '--without-reverse'] with exit code [1]
[2024-07-24 11:30:17.914] 44276:66a0d72ade506 ERR [util_exec] proc_close() failed ['/opt/psa/admin/bin/dnsmng' '--update' 'homewatchgroup.com' '--without-reverse'] with exit code [1]
[2024-07-24 11:30:18.062] 44276:66a0d72ade506 ERR [util_exec] proc_close() failed ['/opt/psa/admin/bin/dnsmng' '--update' 'remote-monitoring.co.uk' '--without-reverse'] with exit code [1]
[2024-07-24 11:30:18.205] 44276:66a0d72ade506 ERR [util_exec] proc_close() failed ['/opt/psa/admin/bin/dnsmng' '--update' 'securiplex.co.uk' '--without-reverse'] with exit code [1]
[2024-07-24 11:30:18.235] 44276:66a0d72ade506 ERR [util_exec] proc_close() failed ['/opt/psa/admin/bin/dnsmng' '--update' 'doorsan.co.uk' '--without-reverse'] with exit code [1]
[2024-07-24 11:30:18.264] 44276:66a0d72ade506 ERR [util_exec] proc_close() failed ['/opt/psa/admin/bin/dnsmng' '--update' 'digitalenterprise.co.uk' '--without-reverse'] with exit code [1]
[2024-07-24 11:30:18.291] 44276:66a0d72ade506 ERR [util_exec] proc_close() failed ['/opt/psa/admin/bin/dnsmng' '--update' 'salko.co.uk' '--without-reverse'] with exit code [1]
[2024-07-24 11:30:18.321] 44276:66a0d72ade506 ERR [util_exec] proc_close() failed ['/opt/psa/admin/bin/dnsmng' '--update' 'ukairportcarparks.co.uk' '--without-reverse'] with exit code [1]
[2024-07-24 11:30:18.353] 44276:66a0d72ade506 ERR [util_exec] proc_close() failed ['/opt/psa/admin/bin/dnsmng' '--update' 'yorkshirefleet.co.uk' '--without-reverse'] with exit code [1]
[2024-07-24 11:30:18.380] 44276:66a0d72ade506 ERR [util_exec] proc_close() failed ['/opt/psa/admin/bin/dnsmng' '--update' 'yourcarchoice.com' '--without-reverse'] with exit code [1]
[2024-07-24 11:30:18.407] 44276:66a0d72ade506 ERR [util_exec] proc_close() failed ['/opt/psa/admin/bin/dnsmng' '--update' 'noisestopsystems.co.uk' '--without-reverse'] with exit code [1]
[2024-07-24 11:30:18.434] 44276:66a0d72ade506 ERR [util_exec] proc_close() failed ['/opt/psa/admin/bin/dnsmng' '--update' 'erdaenergy.com' '--without-reverse'] with exit code [1]
[2024-07-24 11:30:18.465] 44276:66a0d72ade506 ERR [util_exec] proc_close() failed ['/opt/psa/admin/bin/dnsmng' '--update' 'doorsan.eu' '--without-reverse'] with exit code [1]
[2024-07-24 11:30:18.492] 44276:66a0d72ade506 ERR [util_exec] proc_close() failed ['/opt/psa/admin/bin/dnsmng' '--update' 'doorsan.uk' '--without-reverse'] with exit code [1]
[2024-07-24 11:30:18.518] 44276:66a0d72ade506 ERR [util_exec] proc_close() failed ['/opt/psa/admin/bin/dnsmng' '--update' 'atbcreative.co.uk' '--without-reverse'] with exit code [1]
[2024-07-24 11:30:18.545] 44276:66a0d72ade506 ERR [util_exec] proc_close() failed ['/opt/psa/admin/bin/dnsmng' '--update' 'weareimpulse.com' '--without-reverse'] with exit code [1]
[2024-07-24 11:30:18.570] 44276:66a0d72ade506 ERR [util_exec] proc_close() failed ['/opt/psa/admin/bin/dnsmng' '--update' 'impulseserver.co.uk' '--without-reverse'] with exit code [1]
[2024-07-24 11:30:18.599] 44276:66a0d72ade506 ERR [util_exec] proc_close() failed ['/opt/psa/admin/bin/dnsmng' '--update' 'weareimpulse.co.uk' '--without-reverse'] with exit code [1]
[2024-07-24 11:30:18.627] 44276:66a0d72ade506 ERR [util_exec] proc_close() failed ['/opt/psa/admin/bin/dnsmng' '--update' 'stephensons4property.co.uk' '--without-reverse'] with exit code [1]
[2024-07-24 11:30:18.653] 44276:66a0d72ade506 ERR [util_exec] proc_close() failed ['/opt/psa/admin/bin/dnsmng' '--update' 'yorkshirecrisps.co.uk' '--without-reverse'] with exit code [1]
[2024-07-24 11:30:18.689] 44276:66a0d72ade506 ERR [util_exec] proc_close() failed ['/opt/psa/admin/bin/dnsmng' '--update' 'veilandvow.co.uk' '--without-reverse'] with exit code [1]
[2024-07-24 11:30:18.716] 44276:66a0d72ade506 ERR [util_exec] proc_close() failed ['/opt/psa/admin/bin/dnsmng' '--update' 'russells.uk.com' '--without-reverse'] with exit code [1]
[2024-07-24 11:30:18.742] 44276:66a0d72ade506 ERR [util_exec] proc_close() failed ['/opt/psa/admin/bin/dnsmng' '--update' 'russells.shop' '--without-reverse'] with exit code [1]
[2024-07-24 11:30:18.770] 44276:66a0d72ade506 ERR [util_exec] proc_close() failed ['/opt/psa/admin/bin/dnsmng' '--update' 'tractorlinkages.uk' '--without-reverse'] with exit code [1]
[2024-07-24 11:30:18.791] 44276:66a0d72ade506 ERR [util_exec] proc_close() failed ['/opt/psa/admin/bin/dnsmng' '--update' 'groovy-moo.co.uk' '--without-reverse'] with exit code [1]
[2024-07-24 11:30:18.820] 44276:66a0d72ade506 ERR [util_exec] proc_close() failed ['/opt/psa/admin/bin/dnsmng' '--update' 'wlp.education' '--without-reverse'] with exit code [1]
[2024-07-24 11:30:18.852] 44276:66a0d72ade506 ERR [util_exec] proc_close() failed ['/opt/psa/admin/bin/dnsmng' '--update' 'impulsemedia.co.uk' '--without-reverse'] with exit code [1]
[2024-07-24 11:30:18.879] 44276:66a0d72ade506 ERR [util_exec] proc_close() failed ['/opt/psa/admin/bin/dnsmng' '--update' 'ius.co.uk' '--without-reverse'] with exit code [1]
[2024-07-24 11:30:18.909] 44276:66a0d72ade506 ERR [util_exec] proc_close() failed ['/opt/psa/admin/bin/dnsmng' '--update' 'deltaechogroup.co.uk' '--without-reverse'] with exit code [1]
[2024-07-24 11:30:18.937] 44276:66a0d72ade506 ERR [util_exec] proc_close() failed ['/opt/psa/admin/bin/dnsmng' '--update' 'amber-homes.co.uk' '--without-reverse'] with exit code [1]
[2024-07-24 11:30:18.964] 44276:66a0d72ade506 ERR [util_exec] proc_close() failed ['/opt/psa/admin/bin/dnsmng' '--update' 'panaz.com' '--without-reverse'] with exit code [1]
[2024-07-24 11:30:18.996] 44276:66a0d72ade506 ERR [util_exec] proc_close() failed ['/opt/psa/admin/bin/dnsmng' '--update' 'panaz.us' '--without-reverse'] with exit code [1]
[2024-07-24 11:30:19.000] 44276:66a0d72ade506 ERR [panel] Error during objective-keller-ns.co.uk updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
 
Code: 
Error during businesswatchgroup.co.uk updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during homewatchgroup.com updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during remote-monitoring.co.uk updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during securiplex.co.uk updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during doorsan.co.uk updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during digitalenterprise.co.uk updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during salko.co.uk updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during ukairportcarparks.co.uk updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during yorkshirefleet.co.uk updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during yourcarchoice.com updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during noisestopsystems.co.uk updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during erdaenergy.com updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during doorsan.eu updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during doorsan.uk updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during atbcreative.co.uk updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during weareimpulse.com updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during impulseserver.co.uk updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during weareimpulse.co.uk updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during stephensons4property.co.uk updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during yorkshirecrisps.co.uk updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during veilandvow.co.uk updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during russells.uk.com updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during russells.shop updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during tractorlinkages.uk updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during groovy-moo.co.uk updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during wlp.education updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during impulsemedia.co.uk updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during ius.co.uk updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during deltaechogroup.co.uk updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during amber-homes.co.uk updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during panaz.com updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during panaz.us updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory):
0: /opt/psa/admin/plib/Service/Dns/Connector/Plesk.php:14
    Service_Dns_Connector_Plesk->commitChanges()
1: /opt/psa/admin/plib/Service/Dns/Connector/Proxy.php:207
    Service_Dns_Connector_Proxy->commitChanges()
2: :
Error during objective-keller-ns.co.uk updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during businesswatchgroup.co.uk updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during homewatchgroup.com updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during remote-monitoring.co.uk updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during securiplex.co.uk updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during doorsan.co.uk updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during digitalenterprise.co.uk updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during salko.co.uk updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during ukairportcarparks.co.uk updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during yorkshirefleet.co.uk updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during yourcarchoice.com updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during noisestopsystems.co.uk updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during erdaenergy.com updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during doorsan.eu updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during doorsan.uk updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during atbcreative.co.uk updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during weareimpulse.com updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during impulseserver.co.uk updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during weareimpulse.co.uk updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during stephensons4property.co.uk updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during yorkshirecrisps.co.uk updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during veilandvow.co.uk updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during russells.uk.com updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during russells.shop updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during tractorlinkages.uk updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during groovy-moo.co.uk updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during wlp.education updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during impulsemedia.co.uk updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during ius.co.uk updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during deltaechogroup.co.uk updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during amber-homes.co.uk updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during panaz.com updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)
Error during panaz.us updateZone: dnsmng failed: Fatal error: boost::process::process_error(execve failed: No such file or directory)

exit status 1
 
also, not sure if you've had this reported, when creating the sudomains, the Webserver Configurations Troubleshooter shows the domains being created, but hasn't got a file path for the workings... I've snapped it just incase it was any help to you
 

Attachments

  • Screenshot 2024-07-24 at 11.58.36.png
    Screenshot 2024-07-24 at 11.58.36.png
    51 KB · Views: 4
@weareimpulse, thank you for the feedback!
We have updated the KB article, the second step was updated: need to create/check two symbol links (`named-checkconf` and `named-checkzone`).
 
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