• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Issue Docker Problems in Plesk Obsidian 18.0.60

anatol

New Pleskian
Server operating system version
Ubuntu 20.04.6 LTS
Plesk version and microupdate number
Plesk Obsidian Version 18.0.60, last updated on April 11, 2024 01:15 PM
For running Shopware 6 the best DB solution is using MySQL 8. With Maria DB which is by default in Plesk there are a lot of migration (SW5-> SW6) problems. After long tests we found what the best solution is to use Docker version of MySQL 8.0.36 (Image: mysql:8.0.36-debian). The only problem with this image was creating the MySQL Server in Plesk, there was a connection problem but I solved it by installing libmariadb3 on Ubuntu:

apt install libmariadb3

This solution was good, but after each Docker container restart I had to resave the server settings, otherwise I could not connect to DB from external IP.

1713256329652.png

Everything worked well until Plesk update to version 18.0.60.
After this update the Docker Overview looks like this (no logs, Internal error):

1713256627721.png

I tried to recreate:

1713256812808.png

The log is back but there are issues 1 and 2:

1713256842555.png

PHP MyAdmin is accessible, no problems. I can connect to DB in terminal.
The issue 1 I fixed temporarily in my.cnf file by:

[mysqld]
log_error_verbosity = 1
default_authentication_plugin=mysql_native_password


But this is not a long term solution.
The issue 2 still persists.
Dear Plesk support, please, help to solve these Docker issues.
 
I recommend contacting Plesk support so they can investigate the issue on your server directly.

To sign-in to support please go to https://support.plesk.com

If you experience login issues, please see this KB article:
https://support.plesk.com/hc/en-us/...rt-plesk-com-and-password-reset-does-not-work

If you bought your license from a reseller, your reseller should provide support for you. If the reseller does not provide support, here is an alternative:
https://support.plesk.com/hc/en-us/articles/12388090147095-How-to-get-support-directly-from-Plesk-
 
Back
Top