Domains and Client are not migrated from Plesk 10 to Plesk 11.5

[SalvadorS]

Hello,

I have and old server with Plesk 10 and I want to migrate some domains from this old server to a new server (Debian 7.x) with Plesk 11.5.30

I went as always to the migration tool, select one client and their domain, started the migration and I did´t have any error. In the control panel of the new server I can see that the migration result was OK. However the client is migrated but not the domain. I have a client with no domain.... Tested with three different clients and domains.

If I migrate only the domain name I can do it without any problem, so then I have to add the domain to the client so I have to do two migrations (one for the client, one for the domain) instead only one.

Anybody can help me with this?

UPDATE

After a lot of testing I found the problem (and is not my fault) When the username of the control panel is the same as the username of the FTP the domain is not migrated. I have to change the username of the control panel, migrate the user and the domain and then change again the username of the panel. PLESK can you check this?

 

[IgorG]

Yes, it is known issue and we have already submitted request to developers regarding this issue (PPP-6466 for your reference).
Developers are working on it.

 

[SalvadorS]

Thanks for the update IgorG

Regards

 

[IgorG]

Only one possible workaround now - change customer's login before migration.

 

[SalvadorS]

Yes, I did that, change, then migrate, then change again to the old name in the new server and works perfect.

Thanks again.