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Issue Email forwarding to third party mail hosting

CRMMailTechNL

New Pleskian
I have a Plesk 12.5 server (12.5.30 Update #40, running on CentOS 6.8) which hosts the websites for two domains; DOMAIN.A and DOMAIN.B.

The email services for DOMAIN.A is hosted by the Plesk server, the email services for DOMAIN.B are hosted by Gmail.

I've set up a forwarding rule for [email protected] to forward all mail to [email protected] (an existing and working email address).

The Plesk server does not seem to forward the email correctly.
Does anybody know what may be going wrong and how to fix it?

Below is the relevant part from /var/log/maillog (anonymized):
-----------------------------------------------------------------
Jul 21 11:06:03 vps-2 postfix/smtpd[30954]: table hash:/var/spool/postfix/plesk-pop/poplock(0,lock|fold_fix) has changed -- restarting
Jul 21 11:06:03 vps-2 postfix/smtpd[31020]: connect from mail-vk0-f54.google.com[209.85.213.54]
Jul 21 11:06:04 vps-2 postfix/smtpd[31020]: 0415021A26: client=mail-vk0-f54.google.com[209.85.213.54]
Jul 21 11:06:04 vps-2 postfix/cleanup[30958]: 0415021A26: message-id=<CAO65SfGG6-67diy3aR05LX3Wu3YQsD6-_8HLsTQ1A3MxA8-Qow@mail.gmail.com>
Jul 21 11:06:04 vps-2 /usr/lib64/plesk-9.0/psa-pc-remote[2243]: handlers_stderr: SKIP
Jul 21 11:06:04 vps-2 /usr/lib64/plesk-9.0/psa-pc-remote[2243]: SKIP during call 'check-quota' handler
Jul 21 11:06:04 vps-2 postfix/qmgr[20420]: 0415021A26: from=<[email protected]>, size=8244, nrcpt=1 (queue active)
Jul 21 11:06:04 vps-2 postfix-local[31023]: postfix-local: [email protected], [email protected], dirname=/var/qmail/mailnames
Jul 21 11:06:04 vps-2 plesk sendmail[31027]: handlers_stderr: SKIP
Jul 21 11:06:04 vps-2 plesk sendmail[31027]: SKIP during call 'check-quota' handler
Jul 21 11:06:04 vps-2 postfix/smtpd[31020]: disconnect from mail-vk0-f54.google.com[209.85.213.54]
Jul 21 11:06:04 vps-2 postfix/pipe[30960]: 0415021A26: to=<[email protected]>, relay=plesk_virtual, delay=0.51, delays=0.38/0/0/0.13, dsn=2.0.0, status=sent (delivered via plesk_virtual service)
Jul 21 11:06:04 vps-2 postfix/pickup[21423]: 7FE59243CF: uid=110 from=<[email protected]>
Jul 21 11:06:04 vps-2 postfix/qmgr[20420]: 0415021A26: removed
Jul 21 11:06:04 vps-2 postfix/cleanup[30958]: 7FE59243CF: message-id=<CAO65SfGG6-67diy3aR05LX3Wu3YQsD6-_8HLsTQ1A3MxA8-Qow@mail.gmail.com>
Jul 21 11:06:04 vps-2 postfix/qmgr[20420]: 7FE59243CF: from=<[email protected]>, size=8417, nrcpt=1 (queue active)
Jul 21 11:06:05 vps-2 postfix/smtp[30971]: 7FE59243CF: to=<[email protected]>, relay=aspmx.l.google.com[74.125.136.27]:25, delay=0.53, delays=0.02/0/0.1/0.41, dsn=2.0.0, status=sent (250 2.0.0 OK 1469091965 j77si3309636lfi.64 -
Jul 21 11:06:05 vps-2 postfix/qmgr[20420]: 7FE59243CF: removed
 
I have a similar issue.

a main domain mydomain.com with web server hosted on the pesk server.
A second domain mydomain.fr hosted as alias on the pesk server.
the mail adresses for mydomain.fr are hosted by google gmail.

Until recently we had mail adresses with [email protected] without mailbox checkbox checked and forwarded to [email protected] that was running fine.

The issue appeared recently with error message :

Code:
Oct 11 15:48:27 serveur postfix/pipe[21471]: 40BBDB40165: to=<[email protected]>, orig_to=<[email protected]>, relay=plesk_virtual, delay=0.1, delays=0.06/0/0/0.04, dsn=5.4.6, status=bounced (mail forwarding loop for [email protected])

[[If I create a new mailbox with the same scheme, this one works. ]] This is not true anymore, it worked one time.
 
Last edited:
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