error installing Horde module

[kadoudal]

I installed the webmail module horde.. but I got an error at the end of the install, what could be wrong
I see the Horde webmail module in the Admin Panel .....
_______
Installing the package psa-ingo-1.2.3-cos5.build95100504.12.noarch
Installing the package psa-kronolith-2.3.3-cos5.build95100504.12.noarch
Trying to start service mysqld... done
Trying to establish test connection... connected
done
Trying to install kronolith database...
ERROR while trying to Unable to install kronolith database, see psa log for details
Check the error reason(see log file: /tmp/psa-kronolith_2.3.3_cos5.build95100504.12_installing.100622.00.47.log), fix and try again

======= the log is attached ======

 

[IgorG]

Looks like horde was not installed correctly and corresponding database 'horde' was not created for some reason. I can suggest you remove all horde related packages (you can find this procedure described by me on this forum) and install horde and kronolith back with autoinstaller.

 

[kadoudal]

Looks like horde was not installed correctly and corresponding database 'horde' was not created for some reason. I can suggest you remove all horde related packages (you can find this procedure described by me on this forum) and install horde and kronolith back with autoinstaller.

Hi Igor

That's what I did ... but I get the same error in the installation... seems to be an issue w Kronolith
Horde DB seems installed (according to log)
but Kronolith cannot find it ... : Unknown database 'horde'

--

Starting installation of packages
Installing the package psa-horde-3.3.6-cos5.build95100504.12.noarch
Trying to start service mysqld... done
Trying to establish test connection... connected
done
Trying to generate random password for Horde Web Based mail client... Trying to install horde database... done
Installing the package psa-imp-4.3.6-cos5.build95100504.12.noarch
Trying to start service mysqld... done
Trying to establish test connection... connected
done
Trying to restart service httpd... httpd (pid 12500) is running...
Stopping httpd: [ OK ]
Starting httpd: [Tue Jun 22 09:36:37 2010] [warn] module ssl_module is already loaded, skipping
[ OK ]
done
Installing the package psa-kronolith-2.3.3-cos5.build95100504.12.noarch
Trying to start service mysqld... done
Trying to establish test connection... connected
done
Trying to install kronolith database...
ERROR while trying to Unable to install kronolith database, see psa log for details
Check the error reason(see log file: /tmp/psa-kronolith_2.3.3_cos5.build95100504.12_installing.100622.09.36.log), fix and try again

Aborting...
==========

kronolith log
START psa-kronolith-2.3.3-cos5.build95100504.12 installing AT Tue Jun 22 09:36:$
Trying to start service mysqld... mysqld (pid 1194) is running...
done
Trying to establish test connection... connected
done
ERROR 1049 (42000): Unknown database 'horde'
ERROR 1049 (42000): Unknown database 'horde'
ERROR 1049 (42000): Unknown database 'horde'
ERROR 1049 (42000): Unknown database 'horde'
Trying to install kronolith database... ERROR 1049 (42000): Unknown database '$
ERROR 1049 (42000): Unknown database 'horde'
ERROR 1049 (42000): Unknown database 'horde'
ERROR 1049 (42000): Unknown database 'horde'

ERROR while trying to Unable to install kronolith database, see psa log for det$

Aborting..

 

[IgorG]

There is KB article for Windows Plesk version but maybe it will help you - http://kb.odin.com/en/1356

 

[kadoudal]

what I don't understand is why the Horde DB is created
(Horde log => Trying to generate random password for Horde Web Based mail client... Trying to install horde database... done)
so the Horde db is installed...

then not found ... when installing Kronolith
(kronolith log => ERROR 1049 (42000): Unknown database 'horde' )

 

[IgorG]

It is really very strange. Deep investigation is required there. I can suggest you only contact support team if you not found a reason of this strange issue by yourself.

 

[kadoudal]

Horde - Kronolith issue

as nobody already requested to use webmail I'll uninstall Horde.. but it's a pitty that it doesn't install correctly from package (or at least it should give more information on the issue... Horde or Kronolith)

thanks