• The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Error: Unable to fetch customers' balances: Unable to connect to Plesk-Billing.

M

Microbolt

Guest
I removed Plesk Billing as I wasn't using it anymore and went to a different solution. At the top the page on Plesk Control Panel I see an Error

"Error: Unable to fetch customers' balances: Unable to connect to Plesk-Billing."

I couldn't find any information on this for the windows platform. I saw a couple of linux based threads talking about removing the billing package and running desktop on the 4 XML files to reset it. I've tried that and still get the errors at the top of the page.

Any Ideas?
 
Back
Top