Failed to apply Micro Updates

[Amin Taheri]

As this user posted in this thread last year - http://forum.parallels.com/showthread.php?t=114315 - you can not apply the MU when you do not have a qmail group (like those of us who use postfix).

So if you got that email from parallels about the security update urging you to apply a micro update and yet you cant get it to install, that poster previous indicated the fix - add the group and try again.

here is my experience - Parallels please fix this oversight on your part.

I am not at the latest MU version - should be 17

# grep 'patch version' /root/.autoinstaller/microupdates.xml
<patch version="16" timestamp="" />

No Qmail user exists, and so it fails to parse the file and then tells me that I am completely up to date! if I didnt already know better I probably would have just stopped there, possibly leaving my server exposed to this critical security vulnerbility.

# /usr/local/psa/admin/sbin/autoinstaller --select-product-id plesk --select-release-current --reinstall-patch --install-component base
File downloading products.inf3: 100% was finished.
File downloading plesk.inf3: 11%..28%..30%..43%..50%..63%..71%..84%..92%..100% was finished.
File downloading ppsmbe.inf3: 28%..39%..70%..90%..100% was finished.
File downloading sitebuilder.inf3: 10%..38%..64%..100% was finished.
File downloading sso.inf3: 37%..51%..100% was finished.
File downloading setemplates.inf3: 94%..100% was finished.
File downloading pp-sitebuilder.inf3: 26%..48%..55%..76%..100% was finished.
File downloading billing.inf3: 16%..21%..33%..44%..79%..91%..100% was finished.
File downloading mysql.inf3: 100% was finished.
File downloading apache.inf3: 100% was finished.
Checking for installed packages...
File downloading PSA_9.5.4/plesk-9.5.4-cl5-x86_64.inf3: 12%..26%..35%..44%..50%..66%..88%..95%..100% was finished.
File downloading PSA_9.5.4/plesk-patches-9.5.4-rhel5-x86_64.inf3: 35%..83%..100% was finished.
Unable to process patch config: PSA_9.5.4/plesk-patches-9.5.4-rhel5-x86_64.inf3: Failed to parse the patch file at (line 40 column 24)
Group named 'qmail' is not exists on this system.

Parallels Containers were detected. Trying to connect to VZAgent...Warning! Failed to connect to VZAgent: open: No such file or directory
Loaded plugins: allowdowngrade, changelog, downloadonly, fastestmirror, kernel-
: module, priorities, protectbase, rhnplugin
Cleaning up Everything
Cleaning up list of fastest mirrors
Detecting installed product components.
You already have the latest version of product(s) and all selected components
installed. Installation will not continue.

Creating the group and retrying allows it to go through succesfully.

# groupadd qmail
# /usr/local/psa/admin/sbin/autoinstaller --select-product-id plesk --select-release-current --reinstall-patch --install-component base
File downloading products.inf3: 100% was finished.
File downloading plesk.inf3: 11%..22%..32%..40%..50%..60%..71%..80%..93%..100% was finished.
File downloading ppsmbe.inf3: 28%..39%..59%..100% was finished.
File downloading sitebuilder.inf3: 100% was finished.
File downloading sso.inf3: 51%..64%..78%..100% was finished.
File downloading setemplates.inf3: 94%..100% was finished.
File downloading pp-sitebuilder.inf3: 78%..100% was finished.
File downloading billing.inf3: 21%..39%..56%..62%..79%..91%..100% was finished.
File downloading mysql.inf3: 100% was finished.
File downloading apache.inf3: 100% was finished.
Checking for installed packages...
File downloading PSA_9.5.4/plesk-9.5.4-cl5-x86_64.inf3: 19%..35%..57%..79%..88%..100% was finished.
File downloading PSA_9.5.4/plesk-patches-9.5.4-rhel5-x86_64.inf3: 16%..35%..54%..64%..92%..100% was finished.
Parallels Containers were detected. Trying to connect to VZAgent...Warning! Failed to connect to VZAgent: open: No such file or directory
Loaded plugins: allowdowngrade, changelog, downloadonly, fastestmirror, kernel-
: module, priorities, protectbase, rhnplugin
Cleaning up Everything
Cleaning up list of fastest mirrors
Detecting installed product components.
Gathering information about installed license key...
Loaded plugins: fastestmirror, kernel-module, priorities, protectbase, rhnplugin
Loading mirror speeds from cached hostfile
* atomic: www4.atomicorp.com
* cloudlinux-x86_64-server-5: slc-proxy.cl-mirror.net
WARNING: There is no yum repository 'base' enabled, installation may fail
WARNING: There is no yum repository 'updates' enabled, installation may fail
Excluding Packages from Atomic Secured Linux 2.0
Finished
Excluding Packages from Plesk Server Administrator
Finished
736 packages excluded due to repository priority protections
0 packages excluded due to repository protections


Installing patches...
File downloading PSA_9.5.4/microupdates/MU4/dist-rpm-RedHat-el5-x86_64/launchpad: completed.
File downloading PSA_9.5.4/microupdates/MU5/dist-rpm-RedHat-el5-x86_64/websrvmng: completed.
File downloading PSA_9.5.4/microupdates/MU6/common/AgentDNS.php: completed.
File downloading PSA_9.5.4/microupdates/MU6/common/common_func.php3: completed.
File downloading PSA_9.5.4/microupdates/MU6/common/class.NavigationForm.php: completed.
File downloading PSA_9.5.4/microupdates/MU7/dist-rpm-RedHat-el5-x86_64/cuMail.php: completed.
File downloading PSA_9.5.4/microupdates/MU9/dist-rpm-RedHat-el5-x86_64/autoinstaller: completed.
File downloading PSA_9.5.4/microupdates/MU10/common/class.PhDomain.php: completed.
File downloading PSA_9.5.4/microupdates/MU10/common/class.DomainReport.php: completed.
File downloading PSA_9.5.4/microupdates/MU10/common/client.ipaddress.properties.php: completed.
File downloading PSA_9.5.4/microupdates/MU10/common/class.PHostingManager.php: completed.
File downloading PSA_9.5.4/microupdates/MU10/common/web_users.php3: completed.
File downloading PSA_9.5.4/microupdates/MU10/common/server.autoinstaller.php: completed.
File downloading PSA_9.5.4/microupdates/MU10/dist-rpm-RedHat-el5-x86_64/libspf2.so.2.1.0: completed.
File downloading PSA_9.5.4/microupdates/MU10/dist-rpm-RedHat-el5-x86_64/spfd_static: completed.
File downloading PSA_9.5.4/microupdates/MU10/dist-rpm-RedHat-el5-x86_64/spf_example_static: completed.
File downloading PSA_9.5.4/microupdates/MU10/dist-rpm-RedHat-el5-x86_64/spfquery_static: completed.
File downloading PSA_9.5.4/microupdates/MU10/dist-rpm-RedHat-el5-x86_64/spftest_static: completed.
File downloading PSA_9.5.4/microupdates/MU11/common/Agent.php: completed.
File downloading PSA_9.5.4/microupdates/MU12/common/BackupCreateBackupNowForm.php: completed.
File downloading PSA_9.5.4/microupdates/MU12/common/class.Session.php: completed.
File downloading PSA_9.5.4/microupdates/MU12/dist-rpm-RedHat-el5-x86_64/ch_admin_passwd: completed.
File downloading PSA_9.5.4/microupdates/MU12/common/help.php: completed.
File downloading PSA_9.5.4/microupdates/MU13/dist-rpm-RedHat-el5-x86_64/proftpd: completed.
File downloading PSA_9.5.4/microupdates/MU16/dist-rpm-RedHat-el5-x86_64/psa.init: completed.
Patches were installed successfully.

and now it correctly reflects the patched version

# grep 'patch version' /root/.autoinstaller/microupdates.xml
<patch version="17" timestamp="" />

 

[Thomas Gross]

Could I also push for Parallels to sort that out - it's a silly little oversight which is causing a real problem! We do NOT use qmail for obvious reasons so why do we need to add a group qmail on a system without qmail??

 

[IgorG]

Thank you for report. I have forwarded it to responsible persons. It will be fixed soon.