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Issue Failed to update plesk. Version 17.8.11 Update #21

J

Jsimon

New Pleskian
Hello,

recently the plesk installation is failing to update. Please find bellow the full log output:

Code: 
Execution failed.
Command: autoinstaller
Arguments: Array
(
    [0] => --select-product-id
    [1] => plesk
    [2] => --select-release-current
    [3] => --upgrade-installed-components
)

Details: Downloading file products.inf3: 0%
Downloading file products.inf3: 100% was finished.
Downloading file plesk.inf3: 0%
Downloading file plesk.inf3: 100% was finished.
Downloading file ppsmbe.inf3: 0%
Downloading file ppsmbe.inf3: 100% was finished.
Downloading file sitebuilder.inf3: 0%
Downloading file sitebuilder.inf3: 100% was finished.
Downloading file sso.inf3: 0%
Downloading file sso.inf3: 100% was finished.
Downloading file setemplates.inf3: 0%
Downloading file setemplates.inf3: 100% was finished.
Downloading file pp-sitebuilder.inf3: 0%
Downloading file pp-sitebuilder.inf3: 100% was finished.
Downloading file billing.inf3: 0%
Downloading file billing.inf3: 100% was finished.
Downloading file mysql.inf3: 0%
Downloading file mysql.inf3: 100% was finished.
Downloading file apache.inf3: 0%
Downloading file apache.inf3: 100% was finished.
Downloading file nginx.inf3: 0%
Downloading file nginx.inf3: 100% was finished.
Downloading file php72.inf3: 0%
Downloading file php72.inf3: 100% was finished.
Downloading file php71.inf3: 0%
Downloading file php71.inf3: 100% was finished.
Downloading file php70.inf3: 0%
Downloading file php70.inf3: 100% was finished.
Downloading file php56.inf3: 0%
Downloading file php56.inf3: 100% was finished.
Downloading file php55.inf3: 0%
Downloading file php55.inf3: 100% was finished.
Downloading file php54.inf3: 0%
Downloading file php54.inf3: 100% was finished.
Downloading file php53.inf3: 0%
Downloading file php53.inf3: 100% was finished.
Downloading file php52.inf3: 0%
Downloading file php52.inf3: 100% was finished.
Downloading file pmm.inf3: 0%
Downloading file pmm.inf3: 100% was finished.
Checking for installed packages...
Downloading file PSA_17.8.11/plesk-17.8.11-deb9.0-x86_64.inf3: 0%
Downloading file PSA_17.8.11/plesk-17.8.11-deb9.0-x86_64.inf3: 100% was finished.
Downloading Extensions Catalog feed...
Downloading file PSA_17.8.11/plesk-patches-17.8.11-deb9.0-x86_64.inf3: 0%
Downloading file PSA_17.8.11/plesk-patches-17.8.11-deb9.0-x86_64.inf3: 100% was finished.
Downloading file PHP70_17/php70-deb9.0-x86_64.plesk17.inf3: 0%
Downloading file PHP70_17/php70-deb9.0-x86_64.plesk17.inf3: 100% was finished.
Downloading file PHP71_17/php71-deb9.0-x86_64.plesk17.inf3: 0%
Downloading file PHP71_17/php71-deb9.0-x86_64.plesk17.inf3: 100% was finished.
Downloading file PHP72_17/php72-deb9.0-x86_64.plesk17.inf3: 0%
Downloading file PHP72_17/php72-deb9.0-x86_64.plesk17.inf3: 100% was finished.
Downloading file SITEBUILDER_17.8.12/sitebuilder-17.8.12-deball-all.inf3: 0%
Downloading file SITEBUILDER_17.8.12/sitebuilder-17.8.12-deball-all.inf3: 100% was finished.
Warning: apt-key output should not be parsed (stdout is not a terminal)
OK
Registering i386 architecture support
Synchronizing the Debian APT package index files...
Ign:1 http://debian.mirrors.ovh.net/debian stretch InRelease
Get:2 http://debian.mirrors.ovh.net/debian stretch-updates InRelease [91.0 kB]
Get:3 http://debian.mirrors.ovh.net/debian stretch Release [118 kB]
Hit:4 http://autoinstall.plesk.com/debian/PSA_17.8.11 stretch InRelease
Hit:5 http://security.debian.org/debian-security stretch/updates InRelease
Hit:6 http://autoinstall.plesk.com/debian/SITEBUILDER_17.8.12 all InRelease
Hit:7 http://autoinstall.plesk.com/debian/PMM_0.1.10 stretch InRelease
Get:8 https://last-public-ovh-kernel.snap.mirrors.ovh.net/debian ovhkernel InRelease [4924 B]
Hit:9 http://autoinstall.plesk.com/debian/PHP70_17 stretch InRelease
Hit:10 http://autoinstall.plesk.com/debian/PHP71_17 stretch InRelease
Hit:11 http://autoinstall.plesk.com/debian/PHP72_17 stretch InRelease
Hit:12 https://apt.dockerproject.org/repo debian-stretch InRelease
Ign:14 http://updates.atomicorp.com/channels/tortix-common/debian stretch InRelease
Get:15 http://repo.cloudlinux.com/kernelcare-debian/6 stable InRelease [1857 B]
Ign:16 http://updates.atomicorp.com/channels/tortix-common/debian stretch Release
Ign:15 http://repo.cloudlinux.com/kernelcare-debian/6 stable InRelease
Ign:17 http://updates.atomicorp.com/channels/tortix-common/debian stretch/main i386 Packages
Ign:18 http://updates.atomicorp.com/channels/tortix-common/debian stretch/main all Packages
Ign:19 http://updates.atomicorp.com/channels/tortix-common/debian stretch/main amd64 Packages
Ign:20 http://updates.atomicorp.com/channels/tortix-common/debian stretch/main Translation-en
Ign:17 http://updates.atomicorp.com/channels/tortix-common/debian stretch/main i386 Packages
Ign:18 http://updates.atomicorp.com/channels/tortix-common/debian stretch/main all Packages
Ign:19 http://updates.atomicorp.com/channels/tortix-common/debian stretch/main amd64 Packages
Ign:20 http://updates.atomicorp.com/channels/tortix-common/debian stretch/main Translation-en
Ign:17 http://updates.atomicorp.com/channels/tortix-common/debian stretch/main i386 Packages
Ign:18 http://updates.atomicorp.com/channels/tortix-common/debian stretch/main all Packages
Ign:19 http://updates.atomicorp.com/channels/tortix-common/debian stretch/main amd64 Packages
Ign:20 http://updates.atomicorp.com/channels/tortix-common/debian stretch/main Translation-en
Ign:17 http://updates.atomicorp.com/channels/tortix-common/debian stretch/main i386 Packages
Ign:18 http://updates.atomicorp.com/channels/tortix-common/debian stretch/main all Packages
Ign:19 http://updates.atomicorp.com/channels/tortix-common/debian stretch/main amd64 Packages
Ign:20 http://updates.atomicorp.com/channels/tortix-common/debian stretch/main Translation-en
Ign:17 http://updates.atomicorp.com/channels/tortix-common/debian stretch/main i386 Packages
Ign:18 http://updates.atomicorp.com/channels/tortix-common/debian stretch/main all Packages
Ign:19 http://updates.atomicorp.com/channels/tortix-common/debian stretch/main amd64 Packages
Ign:20 http://updates.atomicorp.com/channels/tortix-common/debian stretch/main Translation-en
Err:17 http://updates.atomicorp.com/channels/tortix-common/debian stretch/main i386 Packages
  404  Not Found [IP: 158.69.253.161 80]
Ign:18 http://updates.atomicorp.com/channels/tortix-common/debian stretch/main all Packages
Ign:19 http://updates.atomicorp.com/channels/tortix-common/debian stretch/main amd64 Packages
Ign:20 http://updates.atomicorp.com/channels/tortix-common/debian stretch/main Translation-en
Fetched 216 kB in 3s (68.5 kB/s)
Reading package lists...
W: The repository 'http://updates.atomicorp.com/channels/tortix-common/debian stretch Release' does not have a Release file.
W: GPG error: http://repo.cloudlinux.com/kernelcare-debian/6 stable InRelease: The following signatures were invalid: E58FE9B3FE3B0470525159BD6DC3D600CDEF74BB
W: The repository 'http://repo.cloudlinux.com/kernelcare-debian/6 stable InRelease' is not signed.
E: Failed to fetch http://updates.atomicorp.com/channels/tortix-common/debian/dists/stretch/main/binary-i386/Packages  404  Not Found [IP: 158.69.253.161 80]
E: Some index files failed to download. They have been ignored, or old ones used instead.
Warning: there are errors in 'apt-get update'
Warning: not connected 'contrib' repository section
Warning: not connected 'non-free' repository section
Detecting installed product components.
Warning: apt-key output should not be parsed (stdout is not a terminal)
OK
 
I'm attaching here the rest of the log:

Code: 
Synchronizing the Debian APT package index files...
Ign:1 http://debian.mirrors.ovh.net/debian stretch InRelease
Get:2 http://debian.mirrors.ovh.net/debian stretch-updates InRelease [91.0 kB]
Get:3 http://debian.mirrors.ovh.net/debian stretch Release [118 kB]
Hit:4 http://security.debian.org/debian-security stretch/updates InRelease
Hit:5 http://autoinstall.plesk.com/debian/PSA_17.8.11 stretch InRelease
Hit:6 http://autoinstall.plesk.com/debian/PMM_0.1.10 stretch InRelease
Get:7 https://last-public-ovh-kernel.snap.mirrors.ovh.net/debian ovhkernel InRelease [4924 B]
Hit:8 http://autoinstall.plesk.com/debian/PHP70_17 stretch InRelease
Hit:9 http://autoinstall.plesk.com/debian/PHP71_17 stretch InRelease
Hit:10 http://autoinstall.plesk.com/debian/PHP72_17 stretch InRelease
Hit:11 https://apt.dockerproject.org/repo debian-stretch InRelease
Ign:13 http://updates.atomicorp.com/channels/tortix-common/debian stretch InRelease
Get:14 http://repo.cloudlinux.com/kernelcare-debian/6 stable InRelease [1857 B]
Ign:15 http://updates.atomicorp.com/channels/tortix-common/debian stretch Release
Ign:16 http://updates.atomicorp.com/channels/tortix-common/debian stretch/main amd64 Packages
Ign:17 http://updates.atomicorp.com/channels/tortix-common/debian stretch/main all Packages
Ign:18 http://updates.atomicorp.com/channels/tortix-common/debian stretch/main i386 Packages
Ign:14 http://repo.cloudlinux.com/kernelcare-debian/6 stable InRelease
Ign:19 http://updates.atomicorp.com/channels/tortix-common/debian stretch/main Translation-en
Ign:16 http://updates.atomicorp.com/channels/tortix-common/debian stretch/main amd64 Packages
Ign:17 http://updates.atomicorp.com/channels/tortix-common/debian stretch/main all Packages
Ign:18 http://updates.atomicorp.com/channels/tortix-common/debian stretch/main i386 Packages
Ign:19 http://updates.atomicorp.com/channels/tortix-common/debian stretch/main Translation-en
Ign:16 http://updates.atomicorp.com/channels/tortix-common/debian stretch/main amd64 Packages
Ign:17 http://updates.atomicorp.com/channels/tortix-common/debian stretch/main all Packages
Ign:18 http://updates.atomicorp.com/channels/tortix-common/debian stretch/main i386 Packages
Ign:19 http://updates.atomicorp.com/channels/tortix-common/debian stretch/main Translation-en
Ign:16 http://updates.atomicorp.com/channels/tortix-common/debian stretch/main amd64 Packages
Ign:17 http://updates.atomicorp.com/channels/tortix-common/debian stretch/main all Packages
Ign:18 http://updates.atomicorp.com/channels/tortix-common/debian stretch/main i386 Packages
Ign:19 http://updates.atomicorp.com/channels/tortix-common/debian stretch/main Translation-en
Ign:16 http://updates.atomicorp.com/channels/tortix-common/debian stretch/main amd64 Packages
Ign:17 http://updates.atomicorp.com/channels/tortix-common/debian stretch/main all Packages
Ign:18 http://updates.atomicorp.com/channels/tortix-common/debian stretch/main i386 Packages
Ign:19 http://updates.atomicorp.com/channels/tortix-common/debian stretch/main Translation-en
Err:16 http://updates.atomicorp.com/channels/tortix-common/debian stretch/main amd64 Packages
  404  Not Found [IP: 192.99.9.170 80]
Ign:17 http://updates.atomicorp.com/channels/tortix-common/debian stretch/main all Packages
Ign:18 http://updates.atomicorp.com/channels/tortix-common/debian stretch/main i386 Packages
Ign:19 http://updates.atomicorp.com/channels/tortix-common/debian stretch/main Translation-en
Fetched 216 kB in 2s (79.8 kB/s)
Reading package lists...
W: The repository 'http://updates.atomicorp.com/channels/tortix-common/debian stretch Release' does not have a Release file.
W: GPG error: http://repo.cloudlinux.com/kernelcare-debian/6 stable InRelease: The following signatures were invalid: E58FE9B3FE3B0470525159BD6DC3D600CDEF74BB
W: The repository 'http://repo.cloudlinux.com/kernelcare-debian/6 stable InRelease' is not signed.
E: Failed to fetch http://updates.atomicorp.com/channels/tortix-common/debian/dists/stretch/main/binary-amd64/Packages  404  Not Found [IP: 192.99.9.170 80]
E: Some index files failed to download. They have been ignored, or old ones used instead.
Warning: there are errors in 'apt-get update'
Retrieving information about the installed license key...
Launching component and product checkers...
Downloading file PSA_17.8.11/examiners/disk_space_check.sh: 0%
Downloading file PSA_17.8.11/examiners/disk_space_check.sh: 100% was finished.
Downloading file PSA_17.8.11/examiners/panel_preupgrade_checker.php: 0%
Downloading file PSA_17.8.11/examiners/panel_preupgrade_checker.php: 100% was finished.
Downloading file PSA_17.8.11/examiners/php_launcher.sh: 0%
Downloading file PSA_17.8.11/examiners/php_launcher.sh: 100% was finished.
Checking whether the package dependencies are resolved.
E: Version '17.8.11-debian9.0.build1708180920.15' for 'pp17.8.11-bootstrapper' was not found
E: Version '17.8.11-debian9.0.build1708180925.11' for 'plesk-skins' was not found
E: Version '17.8.11-debian9.0.build1708181025.13' for 'psa-locale-base-en-us' was not found
E: Version '4.8.3-debian9.0.build1708180919.15' for 'psa-phpmyadmin' was not found
E: Version '17.8.11-debian9.0.build1708181025.13' for 'plesk-l10n' was not found
E: Version '17.8.11-debian9.0.build1708180927.11' for 'plesk-mail-pc-driver' was not found
E: Version '17.8.11-debian9.0.build1708181025.16' for 'plesk-config-troubleshooter' was not found
---X--- `apt-get` output ---------------------
Reading package lists...
Building dependency tree...
Reading state information...

---------------------- `apt-get` output ---X---
Collecting error details into the log file...

ERROR: Installation will not continue

The apg-get failed with the following message:
Reading package lists...
Building dependency tree...
Reading state information...

Not all packages were installed.
Please contact product technical support.
 
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