Question FTP Server in Plesk

[chrisguk]

Hi there,

I am brand new to Plesk and I did scour the net and the manual before coming here.

I have setup plesk default install and configured the DNS and nameservers. With resolution everything works perfectly.

The problem I am having is I do not want to open port 21 on the server and use passive ports only. Have I got this theory correct or not?

Or is it safe to leave port 21 open?

The other thing is when I opened port 21 I only received the message from the filezilla client "retrieving directory list" and it just hangs there. Is there something I need to do to ensure the directory listing defaults to /%accountname%/httpdocs/

Or does it do this by default and I have missed a step?

Any help to resolve this would be greatly appreciated.

Many thanks

 

[UFHH01]

Or is it safe to leave port 21 open?

It is safe ... and to avoid issues/failures/misconfigurations, consider NOT to change it. Instead, pls. use for example Fail2Ban, to secure it.

The other thing is when I opened port 21 I only received the message from the filezilla client "retrieving directory list" and it just hangs there. Is there something I need to do to ensure the directory listing defaults to /%accountname%/httpdocs/

Investigations are done with the help of log - files and configuration files.

/usr/local/psa/var/log/ftp_tls.log ( should link to: "/var/log/plesk/ftp_tls.log" )
/usr/local/psa/var/log/xferlog ( should link to: "/var/log/plesk/xferlog" )​

There are three depending configuration files for ProFTP with Plesk:

/etc/xinetd.d/ftp_psa
/etc/proftpd.conf
/etc/proftpd.include​

Please investigate these files as well, to find issues.