FTP timeout problem on Plesk 12.0.18

[AlexeyN]

Dear Plesk Support Team,

Sorry for my bad English, it's not my native language.

I try to upload large file to my server using FTP on Plesk 12.0.18. And I have a problem with this. If the time of upload is more then 1 hour, the FTP connection is down. I try to use more than 5 different FTP clients, but every time when time of upload file more then 3600 seconds the connection is down and file not uploaded to server. I try to edit /etc/proftpd.conf and add this:

MaxStoreFileSize                5 Gb
TimeoutStalled                  7200
TimeoutIdle                     7200
TimeoutNoTransfer               7200

(I add this in top of Global section right after AllowOverwrite on)

But it's not help for me. After the time of upload file more than 3600 + 1 second the FTP connection is down.

What I need to do for resolve this issue?

 

[TomBoB]

It is not necessarily Plesk. It could be a limit imposed by your ISP.
Am living in Africa and have lots of issues with FTP timeouts.

A way around it:
Add at very end of proftpd.conf (proftpd.conf has to have an empty line at end!)
AllowStoreRestart on

and restart
# /etc/init.d/xinetd restart

That way, even if there is a timeout, on the re-connect it will just continue uploading where it left of.

Works for me, hope it works for you