• The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

greylisting filter Wrong HELO hostname localhost.localdomain

Do you have this issue with mailing lists also?

  • No

    Votes: 0 0.0%
  • Have not checked

    Votes: 0 0.0%

  • Total voters
    1
  • Poll closed .

tech01

Basic Pleskian
Seems this started when upgrading to a version of 12. It was working a few days ago and only seems to affect mailing lists. I found a google Cached thread here where Igor was assisting some folks as late as Aug 4 and referenced this was "reported to development (PPP-10678 for your reference)" it seems the forums on Parallels changed or something because several Google links are not working and resulting in having to used cached results for the two links below.

I am able to disable SPF and the e-mails go through just fine however this was working with SPF enabled before a recent upgrade.

Page 1
http://webcache.googleusercontent.c...ail-binary-are-blocked-because-of-wrong-HELO/

Page 2
http://webcache.googleusercontent.c...inary-are-blocked-because-of-wrong-HELO/page2

This is the error message displayed in /var/log/maillog
Sep 24 01:38:35 controlpanel postfix/smtpd[3725]: connect from localhost[127.0.0.1]
Sep 24 01:38:35 controlpanel postfix/smtpd[3725]: D565017C013E: client=localhost[127.0.0.1]
Sep 24 01:38:35 controlpanel greylisting filter[3899]: Starting greylisting filter...
Sep 24 01:38:35 controlpanel greylisting filter[3899]: Wrong HELO hostname: localhost.localdomain
Sep 24 01:38:35 controlpanel /usr/lib64/plesk-9.0/psa-pc-remote[1268]: handlers_stderr: REJECT
Sep 24 01:38:35 controlpanel /usr/lib64/plesk-9.0/psa-pc-remote[1268]: REJECT during call 'grey' handler
Sep 24 01:38:35 controlpanel /usr/lib64/plesk-9.0/psa-pc-remote[1268]: Message aborted.
Sep 24 01:38:35 controlpanel postfix/smtpd[3725]: D565017C013E: milter-reject: DATA from localhost[127.0.0.1]: 550 5.7.1 Command rejected; from=<mailtest-bounces@*****.com> to=<mdemareehtd.net> proto=ESMTP helo=<localhost.localdomain>
 
I can say that fix for bug PPP-10678 will be included to upcoming Plesk 12.1 version.
 
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