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Issue after update to 11.5.30 - Warning! The subscription is temporarily unavailable

DmytroS

New Pleskian
OS: Debian 6, LAMP. Plesk Subscribtion via Hetzner.
Update went smoothly (from 11.0.9 to 11.5.30) 2 days ago.

Right after finalization of update - i logined in and got notification - "Эта подписка временно недоступна, так как находится в процессе резервного копирования или восстановления" (eng.: Warning: The subscription is temporarily unavailable because the data backup or restoration is in progress. Please try again later.) after the update from 11.0.9 to 11.5.30.
All tabs is inactive.
I cant do anynthing in administration panel.

1052302_294237134053740_405033955_o.jpg

Please advice any solution to stop this warning and access rest of admin-panel.
 
Last edited:
Warning! The subscription is temporarily unavailable [SOLVED]

SOLVED (thx to Hetzner Support and Plesk Forum Member Juan-CarlosB)

1. connect to server via ssh root
2. run command:
/usr/local/psa/bin/domain --on yourmaindomain.com

3.Wait OS reply:
SUCCESS: Changing status of domain 'yourdomain.com' completed.

The location of cli tools varies depending on the OS you are using, you can find more information on the Plesk CLI manual under the domain utilities chapter.
If you have Windows OS - command
%plesk_bin%\domain.exe --on yourmaindomain.com

The same solution works for case when:
"Warning: The domain is still suspended for the following reason: Domain is temporarily disabled for backup/restoring."
 
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