Issue issue uploading videos to site, Ubunto 16.04, Plesk 17

[zoldos]

I'm testing out a networking script and want to upload a video. I've confirmed my ffmpeg installation and everything looks good. But even a small video uploads, but then won't process. I get this error in my server error_log:

[Sat Mar 23 00:12:43.801315 2019] [fcgid:warn] [pid 12671] (70008)Partial results are valid but processing is incomplete: [client xx.xx.xx.33:2222] mod_fcgid: can't get data from http client, referer: https://xxxx.net/gallery/new-videos?page=7

I'm assuming this is the related error. How do I fix this? Thanks!

 

[Bitpalast]

Try to increase timeouts, e.g. in PHP and FastCGI settings, disable Apache reqtimeout module if enabled. For example in /etc/httpd/conf.d/fcgid.conf change the value of FcgidIOTimeout, then restart Apache.

 

[zoldos]

Try to increase timeouts, e.g. in PHP and FastCGI settings, disable Apache reqtimeout module if enabled. For example in /etc/httpd/conf.d/fcgid.conf change the value of FcgidIOTimeout, then restart Apache.

Hmm....I didn't have that file on that path. I use vhosts. I did see this tho in another file here: /var/www/vhosts/system/mydomain.net/conf (httpd.conf) (but it said not to edit as it is created automatically):

<IfModule mod_fcgid.c>
            FcgidInitialEnv PP_CUSTOM_PHP_INI /var/www/vhosts/system/mydomain.net/etc/php.ini
            FcgidInitialEnv PP_CUSTOM_PHP_CGI_INDEX fastcgi
            FcgidMaxRequestLen 134217728
            FcgidIOTimeout 1500
        </IfModule>

And I have this in my Plesk Apache overrides:

<IfModule mod_fcgid.c>
    FcgidMaxRequestLen 4294967296
    FcgidMaxRequestsPerProcess 1250
    FcgidProcessLifeTime 14400
</IfModule>

Should I change something?

 

[Bitpalast]

/etc/httpd/conf.d/fcgid.conf
maybe is
/etc/apache2/mods-enabled/fcgid.conf
in your system. The exact location and name depends on the operating system you are using.

 

[zoldos]

Okay I found this: /etc/apache2/mods-enabled/fcgid.conf Inside is

# This is the Apache server configuration file for providing FastCGI support
# via mod_fcgid
#
# Documentation is available at http://fastcgi.coremail.cn/doc.htm


<IfModule mod_fcgid.c>

<IfModule !mod_fastcgi.c>
    AddHandler fcgid-script fcg fcgi fpl
</IfModule>

  FcgidIPCDir /var/lib/apache2/fcgid/sock
  FcgidProcessTableFile /var/lib/apache2/fcgid/shm

  FcgidIdleTimeout 40
  FcgidProcessLifeTime 30
  FcgidMaxProcesses 20
  FcgidMaxProcessesPerClass 8
  FcgidMinProcessesPerClass 0
  FcgidConnectTimeout 30
  FcgidIOTimeout 45
  FcgidInitialEnv RAILS_ENV production
  FcgidIdleScanInterval 10

</IfModule>

Can I edit this file directly? What should I change? Or should I change something in my Apache override statement?

 

[Bitpalast]

You could try for example:
FcgidProcessLifeTime 360
FcgidIOTimeout 120

And maybe in general (not directly related to the issue):
FcgidMaxProcesses 200
FcgidMaxProcessesPerClass 30

To apply the new settings, please reload the webserver afterwards, for example

Test syntax
# apachectl -t
If good, reload
# service apache2 reload

 

[zoldos]

It still didn't work. I'm beginning to think it's a script error, not my server config as I have another site on the same domain and I can upload videos up to like 250MB without issue...

Thanks for your time tho!