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Issue mod security settings for nextcloud works only fo several hours

Quit96

New Pleskian
Server operating system version
Ubuntu 20.04.6 LTS
Plesk version and microupdate number
18.0.49
Hi there,
I have a temporary problem with the mod security settings.
In the Safety Rules I have defined an exception 316736 for Nextcloud but this works for about 24 hours
and after that I have the problem again that Nextcloud is blocked.
As soon as I change the ruleset in ModSecurity, save and go back to the old settings, it works for hours but the game starts again.
Protocol:
Code:
[client 91.##.###.##] ModSecurity: JSON support was not enabled
[hostname "#####online.de"] [uri "/nextcloud/ocs/v2.php/apps/user_status/api/v1/heartbeat"] [unique_id "ZB---5zNvAC2FWyXmIQ2MwAAAAY"]


[client 91.##.###.##] ModSecurity: Warning. Operator EQ matched 1 at REQBODY_ERROR.
[file "/etc/apache2/modsecurity.d/rules/custom/006_i360_4_custom.conf"] [line "372"] [id "77316736"]
[msg "IM360 WAF: Request body parsing error||T:APACHE||"] [severity "NOTICE"] [tag "service_i360custom"]
[hostname "######online.de"] [uri "/nextcloud/ocs/v2.php/apps/user_status/api/v1/heartbeat"] [unique_id "ZB---5zNvAC2FWyXmIQ2MwAAAAY"]
 
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