• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Issue new created mail account, with full password length (255), not automatically inserted into authentication database

fanke

New Pleskian
Whenever I create a new mailaccount via GUI, with full password length (255 upper, lower, digits, specials !@#$%^&*?~ ) on my Plesk Obsidian (18.0.36) !OR! Plesk Onyx (17.8.11) the account is created without adding it automatically to the authentication database (/usr/local/psa/admin/sbin/mail_auth_view).

So if I try to connect I get the errormessage (/var/log/maillog) "No such user '[email protected]' in mail authorization database.

After using "/usr/lib/plesk-9.0/remote_mail_restore/mail_auth_dump" the entries are correctly inserted into the authentication database and the account works properly.

Maybe some others can try this and confirm this behaviour or post a solution for that ;-)
 
Back
Top