• Plesk Uservoice will be deprecated by October. Moving forward, all product feature requests and improvement suggestions will be managed through our new platform Plesk Productboard.
    To continue sharing your ideas and feedback, please visit features.plesk.com

Outgoing Mail on Subdomain on a different server

S

Shawn Britton

Guest
Not sure if this is the right place to ask, but I'm running into an issue with outbound mail. Here is my setup:

http://www.mydomain.com (Server A running gosh knows where...likely some shared server on a cheap host that I have little control of)

http://stuff.mydomain.com (Server B dedicated server running Plesk 8.6, Unix,PHP/MySQL app)

My problem is that on Server B (stuff.mydomain.com) has a large application that sends out emails to users who have email accounts that are on Server A (www.mydomain.com). When this happens...the emails never get delivered. However, they do get delivered when they go to another domain or free accounts Like Yahoo/Hotmail.

I think there must be a setting someplace that decides to not send email out into the internet/network because it thinks [email protected] is an email account on Server B (due to the domain name)...when in fact it is really on Server A.

Any ideas how to deal with this situation?
 
Hi,

You may check the following things:
- make sure mail service is disabled for such domain in Plesk CP on server B as it always checks first whether email is for local account and tries to send to local rather than to remote;
- also, make sure MX record for mydomain.com points to server A:
> host -t mx mydomain.com
 
Back
Top