Issue plesk 12.5 install new centos 7.3 server

[Jim McIntyre]

Currently a plesk user 11.0.9 on an old red hat server.
trying to install 12.5 on a new centos 7.3 server.

Per your documentation a 14 free trial license is supposed to be part of the installed software.

When doing the initial login and setup, get to page that requests a license. Why ?
Have gone to your site to request a free trial and used those licenses also and always receive the following message:

license key does not support exporting in previous version

Have absolutely no idea where to go from here.

jim

 

[Binoy K]

I am also getting same error from yesterday. Not sure why. My plesk version is 12.5.30

 

[Jim McIntyre]

Binoy:
Had to have support provide me with a key that would work.
My guess is the trial key they are providing is for onyx, just a guess.
This whole process has truly been a nightmare.
We are running Centos 7.3. So your next error may be the mysql admin password did not get setup correctly. Then the roles tables was empty and you have to add the roles manually.
Good luck,
jim