• The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Plesk 12/CloudLinux autoinstaller fail after POODLE script fix

rbstern

Basic Pleskian
I ran the Linux script from this article to patch for the POODLE vulnerability:

http://kb.odin.com/en/123160

After that patch, my automatic updates fail (log shown below).



*************************** Automatic update log output:

Execution failed.
Command: autoinstaller
Arguments: Array
(
[0] => --select-product-id
[1] => plesk
[2] => --select-release-current
[3] => --upgrade-installed-components
[4] => --include-components-from-class
[5] => vendor=parallels
[6] => --include-components-from-class
[7] => patched
)
Details: Doing restart of Parallels Installer...
File downloading products.inf3: 100% was finished.
File downloading plesk.inf3: 12%..21%..30%..40%..50%..64%..70%..81%..90%..100% was finished.
File downloading ppsmbe.inf3: 100% was finished.
File downloading sitebuilder.inf3: 100% was finished.
File downloading sso.inf3: 100% was finished.
File downloading setemplates.inf3: 100% was finished.
File downloading pp-sitebuilder.inf3: 17%..36%..59%..69%..76%..96%..100% was finished.
File downloading billing.inf3: 14%..30%..45%..57%..64%..81%..96%..100% was finished.
File downloading mysql.inf3: 100% was finished.
File downloading apache.inf3: 100% was finished.
File downloading nginx.inf3: 72%..100% was finished.
Checking for installed packages...
File downloading PSA_12.0.18/plesk-12.0.18-cl6-x86_64.inf3: 20%..47%..57%..70%..93%..100% was finished.
File downloading PSA_12.0.18/plesk-patches-12.0.18-cl6-x86_64.inf3: 14%..31%..51%..60%..83%..91%..100% was finished.
File downloading SITEBUILDER_12.0.6/sitebuilder-12.0.6-rhall-all.inf3: 100% was finished.
File downloading BILLING_12.0.18/billing-12.0.18-rhall-all.inf3: 100% was finished.
File downloading NGINX_1.6.0/nginx-1.6.0-rhel6-x86_64.inf3: 100% was finished.
Loaded plugins: fastestmirror, rhnplugin
Loading mirror speeds from cached hostfile
* cloudlinux-x86_64-server-6: xmlrpc.cln.cloudlinux.com

Detecting installed product components.
Gathering information about installed license key...
Launching component checkers...
File downloading PSA_12.0.18/examiners/panel_preupgrade_checker.php: 12%..20%..31%..43%..53%..62%..71%..82%..90%..100% was finished.
File downloading PSA_12.0.18/examiners/php_launcher.sh: 100% was finished.
Loaded plugins: fastestmirror, rhnplugin
Loading mirror speeds from cached hostfile
* cloudlinux-x86_64-server-6: xmlrpc.cln.cloudlinux.com
NGINX_1_6_0-dist | 2.9 kB 00:00
NGINX_1_6_0-thirdparty | 2.9 kB 00:00
PPB_12_0_18-dist | 951 B 00:00
PPB_12_0_18-thirdparty | 951 B 00:00
PSA_12_0_18-dist | 2.9 kB 00:00
PSA_12_0_18-thirdparty | 2.9 kB 00:00
SITEBUILDER_12_0_6-dist | 951 B 00:00
SITEBUILDER_12_0_6-thirdparty | 951 B 00:00
+ plesk-dovecot
+ plesk-l10n
+ psa-libpam-plesk
+ plesk-management-node
+ mod_fcgid
+ psa-proftpd
+ plesk-dovecot-imap-driver
+ psa-autoinstaller
+ psa-turba
+ psa-pylibplesk
+ psa-passwd
+ plesk-fail2ban-configurator
+ psa-kronolith
+ psa-migration-agents
+ psa
+ sw-nginx
+ psa-updates
+ plesk-web-hosting
+ psa-drweb-configurator
+ psa-phppgadmin
+ plesk-config-troubleshooter
+ psa-firewall
+ psa-libxml-proxy
+ psa-selinux
+ plesk-dovecot-pigeonhole
+ psa-phpmyadmin
+ psa-locale-base-en-US
+ plesk-base
+ psa-zendframework
+ psa-imp
+ plesk-roundcube
+ plesk-dovecot-core
+ psa-mnemo
+ psa-migration-manager
+ plesk-completion
+ plesk-core
+ psa-ingo
+ plesk-service-node-utilities
+ psa-horde
Following amount of diskpace required in directories:
/usr/local: 1200.00 Mb.
Total required: 1200.00 Mb, available 854700.00 Mb.
Installing packages
Changing shell for popuser.
Shell not changed.
Changing shell for mhandlers-user.
Shell not changed.
psa is stopped
Stopping psa... Stopping sw-engine-fpm: [FAILED]
done
===> Cumulative APS controller database (apsc) upgrade has been started.
===> Cumulative upgrade of APS controller database has been completed.
===> Cumulative Plesk database upgrade (revertable stage) has been started.
===> Preparing Plesk database upgrade (revertable stage).
===> Cumulative upgrade of Plesk database (revertable stage) has been completed.
Loaded plugins: fastestmirror, rhnplugin
Loading mirror speeds from cached hostfile
* cloudlinux-x86_64-server-6: xmlrpc.cln.cloudlinux.com
Running rpm_check_debug
Fatal error during packages installation: Test Transaction Errors: file /etc/httpd/conf.d/fcgid.conf from install of mod_fcgid-2.3.9-1.el6.cloudlinux.x86_64 conflicts with file from package psa-mod_fcgid-2.3.9-14033111.x86_64
file /usr/lib64/httpd/modules/mod_fcgid.so from install of mod_fcgid-2.3.9-1.el6.cloudlinux.x86_64 conflicts with file from package psa-mod_fcgid-2.3.9-14033111.x86_64
YumTestTransactionError: Test Transaction Errors: file /etc/httpd/conf.d/fcgid.conf from install of mod_fcgid-2.3.9-1.el6.cloudlinux.x86_64 conflicts with file from package psa-mod_fcgid-2.3.9-14033111.x86_64
file /usr/lib64/httpd/modules/mod_fcgid.so from install of mod_fcgid-2.3.9-1.el6.cloudlinux.x86_64 conflicts with file from package psa-mod_fcgid-2.3.9-14033111.x86_64

ERROR: Failed to run the Yum utility.
The Yum utility failed to install the required packages.
Attention! Your software might be inoperable.
Please, contact product technical support.
 
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