Plesk Panel 10.4.4 MU#29 - Backup

[Tom1968]

Hi,

i red the posts the last days. but i didn't find any resolutions for my problem. it is not possible to backup my server ...
my errormsg from server:

can anyone help me?

many thanks

br
tom

<?xml version="1.0" encoding="UTF-8"?>
<execution-result status="error" log-location="/opt/psa/PMM/sessions/2012-05-10-123829.925/migration.result">
<object name="domain.tld" type="domain">
<object name="domain.tld" type="hosting">
<message id="e5240e84-c5d5-4f01-816e-2bba4651e996" severity="error" code="CheckDump">
<description>Unable to check dump: Could not check dump. Invalid xml response:
at /opt/psa/PMM/agents/PleskX/PmmCli.pm line 177
PmmCli:arseCheckDumpResult('Error: adjacent parameter is empty in \'dump-file-specificati...') called at /opt/psa/admin/bin/plesk_agent_manager line 1143
main::checkDump('/var/lib/psa/dumps', '', '/opt/psa/PMM/sessions/2012-05-10-123829.925') called at /opt/psa/admin/bin/plesk_agent_manager line 670
main::__ANON__() called at /usr/share/perl5/Error.pm line 416
eval {...} called at /usr/share/perl5/Error.pm line 408
Error::subs::try('CODE(0x2839c08)', 'HASH(0x16cf328)') called at /opt/psa/admin/bin/plesk_agent_manager line 679
main:erform('verbose', 4, 'owner-type', 'server', 'split-size', undef, 'only-hosting', 1, 'session-path', ...) called at /opt/psa/admin/bin/plesk_agent_manager line 1217
main::__ANON__() called at /usr/share/perl5/Error.pm line 409
eval {...} called at /usr/share/perl5/Error.pm line 408
Error::subs::try('CODE(0x27da1f0)', 'HASH(0x27da2c8)') called at /opt/psa/admin/bin/plesk_agent_manager line 1226
main::main() called at /opt/psa/admin/bin/plesk_agent_manager line 1228.
</description>
</message>
<message id="a2d53897-d7aa-4fdb-8dc3-4dcc0417c201" severity="error" code="fatal">
<description>Unable to create dump</description>
</message>
</object>
</object>
</execution-result>

 

[IgorG]

http://kb.parallels.com/en/113474

 

[Tom1968]

Sorry IgorG,

the same result ...
sometimes the manually backup is running without error, but the automatic backup doesn't running ...

br
Thomas

 

[Tom1968]

No Answer?

Hi Parallels-Team,

i'm missing an answer from you ....

BR
Thomas

 

[IgorG]

Did you try contact Parallels Support Team?

 

[Tom1968]

Hi,

i found out a little more details for this issue:
when i deinstall the module "Acronis True Image Server Management" and reinstall itself, the backup is running correctly.
but in the night at 11:00 pm a unknown job is running and changes any files in the folder (/opt/psa/PMM/agents/PleskX)
and the backup job / manual backup failed again.
then i have to deinstall / install the "Acronis True Image Server Management", because all files in (/opt/psa/PMM/agents/PleskX) are changed and the backup runs perfectly again.

Is it possible to find out, which job changes the files?

Many thanks in advance

br
Thomas

 

[IgorG]

Just check what is task for 11:00 in /etc/crontab

 

[Tom1968]

Hi,

SHELL=/bin/sh
PATH=/usr/local/sbin:/usr/local/bin:/sbin:/bin:/usr/sbin:/usr/bin

# m h dom mon dow user command
17 * * * * root cd / && run-parts --report /etc/cron.hourly
37 21 * * * root test -x /usr/sbin/anacron || ( cd / && run-parts --report /etc/cron.daily )
47 6 * * 7 root test -x /usr/sbin/anacron || ( cd / && run-parts --report /etc/cron.weekly )
52 6 1 * * root test -x /usr/sbin/anacron || ( cd / && run-parts --report /etc/cron.monthly )
#

 

[mariuss]

hi Tom and Igor ,
I have the same error here on my 10.4.4 mu29, could you please let me know if fou found any solution on this ?
thanks a million
marius

 

[Tom1968]

Hi all,

the problem is:
the official micro update is #31, it fixed the problem.
strato have an older MU#28.

i deactivated the source in .autoinstallerrc in /root/
#SOURCE=ftp://ftp.stratoserver.net/pub/plesk/

yeah!!!! all is fine ;-)

br
Thomas

 

[mariuss]

it works !!!

YOU saved my day, man !
my disabled source was #SOURCE=http://s2plmirror01.prod.sdl2.secureserver.net/plesk/mirror-linux

thank you

cheers