• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Issue plesk-php74 FastCGI Process Manager failed to start

Thabet

New Pleskian
Hello,
I have a debian 10, I can not access plesk anymore on /ip.adress:8443 (404 Not found) and websites related to the webserver are showing 502 badgateway.
Apache2 doesn't work.
I did not do any suspicious operations that may lead to this state so I need some help to understand what's going on exactly.

journalctl -xe is showing this error

*****************************************
Sep 28 14:51:53 laughing-cerf.54-36-114-144.plesk.page systemd[1]: plesk-php74-fpm.service: Failed to run 'start' task: Operation not permitted
***************************************

******************************************
Sep 28 14:51:53 laughing-cerf.54-36-114-144.plesk.page systemd[1]: plesk-php74-fpm.service: Failed with result 'resources'.
-- Subject: Unit failed
-- Defined-By: systemd
-- Support: Debian -- Support
--

-- The unit plesk-php74-fpm.service has entered the 'failed' state with result 'resources'.
*****************************************


****************************************
Sep 28 14:51:53 laughing-cerf.54-36-114-144.plesk.page systemd[1]: Failed to start The PHP 7.4.23 FastCGI Process Manager.
-- Subject: A start job for unit plesk-php74-fpm.service has failed
-- Defined-By: systemd
-- Support: Debian -- Support
--
-- A start job for unit plesk-php74-fpm.service has finished with a failure.
--
-- The job identifier is 381586 and the job result is failed.

***************************************

I guess the logs above shows that there is an error related to plesk-php7.4

logs for sudo systemctl status php7.3-fpm.service:

● php7.3-fpm.service - The PHP 7.3 FastCGI Process Manager
Loaded: loaded (/lib/systemd/system/php7.3-fpm.service; enabled; vendor preset: enabled)
Drop-In: /usr/lib/systemd/system/php7.3-fpm.service.d
└─limit_nofile.conf
Active: failed (Result: exit-code) since Tue 2021-09-28 14:28:37 UTC; 34min ago
Docs: man:php-fpm7.3(8)
Process: 8034 ExecStart=/usr/sbin/php-fpm7.3 --nodaemonize --fpm-config /etc/php/7.3/fpm/php-fpm.conf (code=exited, status=254)
Main PID: 8034 (code=exited, status=254)

Sep 28 14:28:37 laughing-cerf.54-36-114-144.plesk.page systemd[1]: Starting The PHP 7.3 FastCGI Process Manager...
Sep 28 14:28:37 laughing-cerf.54-36-114-144.plesk.page php-fpm7.3[8034]: Tue Sep 28 14:28:37 2021 (8034): Fatal Error Unable to create lock file: Bad file descriptor (9)
Sep 28 14:28:37 laughing-cerf.54-36-114-144.plesk.page systemd[1]: php7.3-fpm.service: Main process exited, code=exited, status=254/n/a
Sep 28 14:28:37 laughing-cerf.54-36-114-144.plesk.page systemd[1]: php7.3-fpm.service: Failed with result 'exit-code'.

Sep 28 14:28:37 laughing-cerf.54-36-114-144.plesk.page systemd[1]: Failed to start The PHP 7.3 FastCGI Process Manager.

Any help please ?
 
Just a wild guess: You may have invalid permissions on your /tmp directory.

Try chmod 1777 /tmp and also check that you have enough space on your /tmp partition.
 
Just a wild guess: You may have invalid permissions on your /tmp directory.

Try chmod 1777 /tmp and also check that you have enough space on your /tmp partition.
it says chmod: changing permissions of '/tmp': Operation not permitted even though i logged as root
 
Back
Top