Prevent MailEnable from attempting to deliver mail locally

[Rob Collins]

We host websites on Plesk, but not the email for those sites. If a web applicatiob on www.domain.com tries to send an email to [email protected], MailEnable tries to deliver the mail to a local mailbox which doesn't exist. The email delivery fails. An error is logged in the SMTP debug log.

1) Is the failed email cached/queued/stored somewhere? I checked everywhere under the MailEnable program files folder.

2) How can I prevent local delivery for Plesk domains? Can this be set as the default action for ALL Plesk domains? I want MailEnable to send all emails externally. So when a web application from domain.com tries to email [email protected], MailEnable should do a DNS lookup for the MX record of domain.com, and then send the email externally.

Many thanks for any help!

 

[Rob Collins]

For now, we have disabled MailEnable and set up the IIS Default SMTP Virtual Server, with the mail relay for 127.0.0.1 enabled. This now forwards emails for domain.com appropriately. But it would be better if we could do this in MailEnable!

 

[Denis Sirochenko]

Hello Rob,

Please take a look at the following page of the Parallels Plesk Panel 9.2 Administrator's Guide:

Setting Up Site-Wide Preferences for Handling Mail to Nonexistent Users (Mail Bounce)
http://download1.parallels.com/Plesk/PPP9/Doc/en-US/plesk-9.2-administrators-guide/59287.htm

I hope this Parallels Plesk Panel functionality is what you are looking for.

Regards,
Denis.

 

[Rob Collins]

I simply disabled mail for the web domains in Plesk. Now the web app emails get forwarded correctly.

Still not been able to find the missing emails though - any help would be appreciated!