S
sweimh
Guest
I've been getting this error whenever I try to create a new ftp account under any domain in our plesk. This function has worked for us before (as we have lots of user accounts among different domains), so I'm not sure what may have caused this.
"Error: Unable to update FTP account: Unable to create web user: Update FTP user failed: ftpmng --add-user failed: The user name could not be found. (Error code 2221) at NetUserGetInfo(username)"
I've read somewhere that running the following command may help reset things, but I'm not sure. Will they erase all of the users we've created so far? Will they reset user permissions?
>"%plesk_bin%\ftpmng.exe" --remove-all
>"%plesk_bin%\ftpmng.exe" --reconfigure-all
"Error: Unable to update FTP account: Unable to create web user: Update FTP user failed: ftpmng --add-user failed: The user name could not be found. (Error code 2221) at NetUserGetInfo(username)"
I've read somewhere that running the following command may help reset things, but I'm not sure. Will they erase all of the users we've created so far? Will they reset user permissions?
>"%plesk_bin%\ftpmng.exe" --remove-all
>"%plesk_bin%\ftpmng.exe" --reconfigure-all