• The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Issue rcode SERVFAIL

Edi Duluman

Basic Pleskian
Hello guys!

I have had this problem since forever... anything I do regarding DNS, like simple subdomain adding, for one specific domain, will not simply propagate.

bio-vita.no is the domain in cause. https://toolbox.googleapps.com/apps/dig/#SOA/[email protected]
rcode SERVFAIL

I guess these are the DNS details stuck in the master server at ns1.first-ns.de since it is not receiving anything from my server ?

Any other domain on the server, for example, bio365.no works just fine. This is the only one causing problems.

For example, https://toolbox.googleapps.com/apps/dig/#SOA/[email protected]
Works just fine.

If I check SOA with no nameserver, https://toolbox.googleapps.com/apps/dig/#SOA/bio-vita.no

bio-vita.no. 19843 IN SOA ns1.first-ns.de. [email protected]. 0 10800 3600 604800 10800
bio365.no. 19618 IN SOA ns1.first-ns.de. [email protected]. 2016092204 10800 3600 604800 10800

Any idea what can be causing this ?
Trying to do some zone editing for emails and other ****... plesk always overwrites this domain with 0 after the email address, even if I put the correct number there.

Now I can't even remember what that number was in the first place.
 
Last edited:
Found the issue.

psa.dns_zones had 2 records of my bio-vita.no domain, with serial_number as UNIX_TIMESTAMP, syncSoa and syncRecords as skip.

Will wait for the master server to update.
 
Back
Top