• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Issue rcode SERVFAIL

Edi Duluman

Basic Pleskian
Hello guys!

I have had this problem since forever... anything I do regarding DNS, like simple subdomain adding, for one specific domain, will not simply propagate.

bio-vita.no is the domain in cause. https://toolbox.googleapps.com/apps/dig/#SOA/[email protected]
rcode SERVFAIL

I guess these are the DNS details stuck in the master server at ns1.first-ns.de since it is not receiving anything from my server ?

Any other domain on the server, for example, bio365.no works just fine. This is the only one causing problems.

For example, https://toolbox.googleapps.com/apps/dig/#SOA/[email protected]
Works just fine.

If I check SOA with no nameserver, https://toolbox.googleapps.com/apps/dig/#SOA/bio-vita.no

bio-vita.no. 19843 IN SOA ns1.first-ns.de. [email protected]. 0 10800 3600 604800 10800
bio365.no. 19618 IN SOA ns1.first-ns.de. [email protected]. 2016092204 10800 3600 604800 10800

Any idea what can be causing this ?
Trying to do some zone editing for emails and other ****... plesk always overwrites this domain with 0 after the email address, even if I put the correct number there.

Now I can't even remember what that number was in the first place.
 
Last edited:
Found the issue.

psa.dns_zones had 2 records of my bio-vita.no domain, with serial_number as UNIX_TIMESTAMP, syncSoa and syncRecords as skip.

Will wait for the master server to update.
 
Back
Top