tkalfaoglu
Silver Pleskian
I had a domain called xyz.com with an alias of abc.com..
The customer notified me that xyz.com was not going to be used anymore, and would I get rid of it.
So, I deleted abc.com which was an alias..
Then I went into hosting settings, and changed xyz.com to abc.com.
(This is something I occasionally do, and does not normally cause problems.)
This time, it gave me an error saying that the mail folder /var/qmail/mailnames/abc.com already exists,
and refused to do it. I manually deleted that folder, and clicked submit, and it accepted it -- the renaming of the domain was complete.
However, when I do a showemailpassword xyz.com it still shows me the old email addresses.
I deleted all the email accounts the customer had from plesk gui, and recreated them again with the new domain (abc.com), but the old ones that end with xyz.com still exists in the tables, of course now the new ones also exist with the same username.. i.e., [email protected] and [email protected] both exist according to plesk's showemailpassword program. The control panel does not know anything abut the old domain, xyz.com however.
What shall I do, why did the renaming fail?
PS: I have all patches applied.. Including the latest one.
-turgut
The customer notified me that xyz.com was not going to be used anymore, and would I get rid of it.
So, I deleted abc.com which was an alias..
Then I went into hosting settings, and changed xyz.com to abc.com.
(This is something I occasionally do, and does not normally cause problems.)
This time, it gave me an error saying that the mail folder /var/qmail/mailnames/abc.com already exists,
and refused to do it. I manually deleted that folder, and clicked submit, and it accepted it -- the renaming of the domain was complete.
However, when I do a showemailpassword xyz.com it still shows me the old email addresses.
I deleted all the email accounts the customer had from plesk gui, and recreated them again with the new domain (abc.com), but the old ones that end with xyz.com still exists in the tables, of course now the new ones also exist with the same username.. i.e., [email protected] and [email protected] both exist according to plesk's showemailpassword program. The control panel does not know anything abut the old domain, xyz.com however.
What shall I do, why did the renaming fail?
PS: I have all patches applied.. Including the latest one.
-turgut
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