• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Selecting Roundcube webmail client, but it does not remain selected

Sepiritz

New Pleskian
I have a fresh Roundcube install on my Plesk 11.0.9 running in Windows.

It works on some of our domains, like webmail.solarlab.dk.

When I attempt to select it on some other domains like webmail.gvebyggofarg.se I go to control panel, Mail, Change Settings and in the dropdown menu next to Webmail, I change it from None to Roundcube.
I get the standard message with "Information: Mail services for the domain gvebyggofarg.se were configured."
I then return to the Change Settings page and Webmail shows as None again.
Going to the url shows a parallels panel default page.

There are no errors and the Roundcube install works on other domains. Why doesn't it install properly on some domains?
Is there any kind of workaround or other way to make sure Roundcube runs on our domains?
 
Back
Top