Site loading issues

[MitchH]

Couple of issues with plesk on centos 5.4

Hey,

We are trialing plesk and plan to put it in to production but we are having a slight issue with getting a test domain setup and running.

When I set up the domain I didn't even get the default page that plesk puts in your httpdocs folder it would just load up and 'index of' page like it does now.

You can go here to see what I mean by going here: http://sitedev.dtsl.com.au/

Any idea on how to fix this? I'm sure it's something simple but I haven't been able to solve it just yet.

 

[IgorG]

But sitedev.dtsl.com.au is not resolvable:

$ host sitedev.dtsl.com.au
Host sitedev.dtsl.com.au not found: 3(NXDOMAIN)

$ host dtsl.com.au
dtsl.com.au has address 202.68.93.40

Make sure that you have A DNS record for this subdomain.

 

[MitchH]

I got it working, it was a problem with the IP address, the DNS for the domain probably hasn't propagated.

I have another issue though which is giving me some trouble, well two issues.

I can't access 'log manager' in the domain I get the following error:

ERROR: PleskFatalException

LogFilesList->init() failed: filemng failed: filemng: Cannot run as forbidden uid: 401

0: common_func.php3:108
psaerror(string 'LogFilesList->init() failed: filemng failed: filemng: Cannot run as forbidden uid: 401')
1: LogsUIPointer.php:125
LogsUIPointer->accessItem(string 'GET', NULL null)
2: UIPointer.php:596
UIPointer->access(string 'GET')
3: plesk.php:38

The other problem is when I go to check the web statistics the page simply times out. Not sure if these two issues are going to be related but I need to work on resolving them both before we consider this for production.

 

[IgorG]

Never saw this error earlier. Seems there is permissions problem. Check UID 401 in your system. Are you sure that you have not performed some system modifications after Plesk installation?

 

[MitchH]

About all that has happened to it was updates so I'm unsure if anything that got updated could have broke the plesk install.

UID 401 is psaadm