Unable to upload multiple images using IE9

[Will-NYESDigital]

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
Parallels Plesk Panel 10.4.4 MU #29 Linux 2.6.18-194.26.1.el5xen (CentOS 5) 64bit

PROBLEM DESCRIPTION
Multiple image upload within Gallery Module does not work when using Internet Explorer 9

STEPS TO REPRODUCE
Launch Web Presence Builder to edit a web site. In image gallery module click on the "click here to upload your images" link. Attempt to select multiple images to upload by holding down the control key / shift key.

ACTUAL RESULT
Multiple images cannot be selected. You have to upload one image at a time

EXPECTED RESULT*
You can select multiple images to upload in one go.

ANY ADDITIONAL INFORMATION
Using Firefox or Chrome, it is possible to upload multiple images to the gallery in one go. While we understand that changing from using IE9 to one of these other browsers is a workaround to the problem, it would be nice if we did not have to tell our customers that they have to change the browser they use so they can upload more than one image at once.

 

[custer]

Hi Russell,


We know about this issue - and unfortunately it's a limitation of IE9. To make it work in IE9 we'll have to completely rewrite image uploader in Flash or HTML5, which might not actually resolve the situation for some IE9 users because they might not have Flash and HTML5 support in IE9 is, well, not exactly sufficient. The good news is that we'd like to have a better image uploader - with progress bar and everything. The bad news is that we don't know when we'll add this functionality because there's so much great stuff we want to add into WPB. If we find a way to quickly help IE9 users with multiple image upload, rest assured we'll do it as soon as we can.

Also, please let me know how important this item is for you when compared to other things you'd like to see in WPB. It will help us estimate the priority for this item.

Thank you.