Resolved Update dont work

[UHolthausen]

Hello

since last sunday i canot update plesk.
I get only this: Unable to connect
I have tried it also from the shell , but i get only error 500

 

[IgorG]

What sort of error in output of the command:

# plesk installer --select-release-current --reinstall-patch --upgrade-installed-components

?

 

[UHolthausen]

Hello Igor
i have tryed this and got this:

500 http://autoinstall.plesk.com/debian/PHP_7.0/ jessie/all i386 Packages
release o=Plesk,a=jessie,n=jessie,l=PHP v 7.0 packages,c=all
origin autoinstall.plesk.com
500 http://autoinstall.plesk.com/debian/PHP_7.0/ jessie/all amd64 Packages
release o=Plesk,a=jessie,n=jessie,l=PHP v 7.0 packages,c=all
origin autoinstall.plesk.com
500 http://autoinstall.plesk.com/debian/PHP_5.6/ jessie/all i386 Packages
release o=Plesk,a=jessie,n=jessie,l=PHP v 5.6 packages,c=all
origin autoinstall.plesk.com
500 http://autoinstall.plesk.com/debian/PHP_5.6/ jessie/all amd64 Packages
release o=Plesk,a=jessie,n=jessie,l=PHP v 5.6 packages,c=all
origin autoinstall.plesk.com
500 http://autoinstall.plesk.com/debian/PHP_5.5/ jessie/all i386 Packages
release o=Plesk,a=jessie,n=jessie,l=PHP v 5.5 packages,c=all
origin autoinstall.plesk.com
500 http://autoinstall.plesk.com/debian/PHP_5.5/ jessie/all amd64 Packages
release o=Plesk,a=jessie,n=jessie,l=PHP v 5.5 packages,c=all
origin autoinstall.plesk.com
500 http://autoinstall.plesk.com/debian/PMM_0.1.10/ jessie/all i386 Packages
release o=Odin,a=jessie,n=jessie,l=Plesk migrator v 0.1.10 packages,c=all
origin autoinstall.plesk.com
500 http://autoinstall.plesk.com/debian/PMM_0.1.10/ jessie/all amd64 Packages
release o=Odin,a=jessie,n=jessie,l=Plesk migrator v 0.1.10 packages,c=all
origin autoinstall.plesk.com
500 http://autoinstall.plesk.com/debian/PHP_5.2.17/ jessie/all i386 Packages
release o=Parallels,a=jessie,n=jessie,l=PHP v 5.2.17 packages,c=all
origin autoinstall.plesk.com
500 http://autoinstall.plesk.com/debian/PHP_5.2.17/ jessie/all amd64 Packages
release o=Parallels,a=jessie,n=jessie,l=PHP v 5.2.17 packages,c=all
origin autoinstall.plesk.com
500 http://autoinstall.plesk.com/debian/PHP_5.3.29/ jessie/all i386 Packages
release o=Parallels,a=jessie,n=jessie,l=PHP v 5.3.29 packages,c=all
origin autoinstall.plesk.com
500 http://autoinstall.plesk.com/debian/PHP_5.3.29/ jessie/all amd64 Packages
release o=Parallels,a=jessie,n=jessie,l=PHP v 5.3.29 packages,c=all
origin autoinstall.plesk.com
500 http://autoinstall.plesk.com/debian/PHP_5.4.45/ jessie/all i386 Packages
release o=Parallels,a=jessie,n=jessie,l=PHP v 5.4.45 packages,c=all
origin autoinstall.plesk.com
500 http://autoinstall.plesk.com/debian/PHP_5.4.45/ jessie/all amd64 Packages
release o=Parallels,a=jessie,n=jessie,l=PHP v 5.4.45 packages,c=all
origin autoinstall.plesk.com
500 http://autoinstall.plesk.com/debian/PHP_5.5.37/ jessie/all i386 Packages
release o=Plesk,a=jessie,n=jessie,l=PHP v 5.5 packages,c=all
origin autoinstall.plesk.com
500 http://autoinstall.plesk.com/debian/PHP_5.5.37/ jessie/all amd64 Packages
release o=Plesk,a=jessie,n=jessie,l=PHP v 5.5 packages,c=all
origin autoinstall.plesk.com
500 http://autoinstall.plesk.com/debian/PHP_5.6.23/ jessie/all i386 Packages
release o=Plesk,a=jessie,n=jessie,l=PHP v 5.6 packages,c=all
origin autoinstall.plesk.com
500 http://autoinstall.plesk.com/debian/PHP_5.6.23/ jessie/all amd64 Packages
release o=Plesk,a=jessie,n=jessie,l=PHP v 5.6 packages,c=all
origin autoinstall.plesk.com

 

[IgorG]

Most probably that you have AppArmor enabled.
Disable AppArmor using the following commands:

# /etc/init.d/apparmor stop
# /etc/init.d/apparmor teardown
# update-rc.d -f apparmor remove

and run Plesk installer again.

 

[UHolthausen]

Hello Igor

i have tried the three comands, but i get back :

no such file or directory ....

Till sunday evening everything were allright.
There werent made any changes.

edit:

when i try this:
strace -p <PID_of_autoinstaller>
i get this meesgae: syntax error near unexpected token 'newline'

 

[UFHH01]

Hi UHolthausen,

pls. consider to download a new version of your autoinstaller and retry your command:

cd /root
sh <(curl http://autoinstall.plesk.com/plesk-installer || wget -O - http://autoinstall.plesk.com/plesk-installer) -select-product-id plesk --select-release-current --reinstall-patch --upgrade-installed-components --install-component panel

 

[UHolthausen]

Hello

@UFHH01

before i try this, i want to know, if all data will remain on the server.


greetings from cologne

Uli

 

[Lloyd_mcse]

Hi UHolthausen
yes all data will remain, the command will just download the new installer and update Plesk to the latest version.
I hope that helps
Kind regards

Lloyd

 

[UHolthausen]

Hello Lloyd

it helps, then i try it in the afternoon.

 

[UHolthausen]

Hello

When i use the command that UFHH01 has posted, i got this:

% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
100 6405 100 6405 0 0 374k 0 --:--:-- --:--:-- --:--:-- 390k
/var/cache/parallels_installer/installer: invalid option -- 's'

 

[UFHH01]

Hi UHolthausen,

sometimes "copy&paste" from the forum may not work, due to issues, that your browser copies as well formats from the forum. It is recommended you copy the lines from the forum first into a text - editor ( for windows, you might use "notepad" for example ) of your choice, copy it again from there and then paste it into the command line of your preferred ssh - client, to avoid such issues.

You could as well use:

cd /root
wget http://autoinstall.plesk.com/plesk-installer
chmod +x plesk-installer
./plesk-installer.sh --select-product-id plesk --select-release-current --reinstall-patch --upgrade-installed-components --install-component panel

 

[UHolthausen]

Hello

now its running again.
Problem was a mistake in the sources.list.
I had replaced the sources.list with the orignial list and it works well.
Thank you for the help.