UPDATE to 8.2.0: catch error with message: Process exit with error

[beitsolutions]

Hello everybody,

I tried to upgrade Plesk 8.1.1 to 8.2.0, but all the time I get the same error via email :

Autoinstaller 3.1.2 (build at 2007-03-21 18:39) started at (timezone CET) Thu Jul 19 21:24:11 2007
Command line args: /usr/local/psa/admin/bin/autoinstaller --enable-xml-output --source-type=plesk --target=/root/psa --select-release-id=PLESK_8_2_0 --notify-email=###@### --install-component=psa-autoinstaller --no-daemon 

Try to find rcfile...
Autoinstaller rcfile not found.
Check hostname is sucessfull.
Opsys detected as: os_name=Linux os_vendor=SuSE version=10.1 arch=i686 environment=
Final opsys (with overriding) is: os_name=Linux os_vendor=SuSE version=10.1 arch=i686 environment=
repository: Get brief packages info for all sources
Checking for installed system packages...readSystemPackagesBrief: execute rpm -qa --queryformat 'F:system_installed_brief_%{NAME}-%{VERSION}-%{RELEASE}.rpm\nN:%{NAME}\nE:%{EPOCH}\nV:%{VERSION}\nL:%{RELEASE}\nA:%{ARCH}\nf:%{INSTALLTIME}\nB:%{BUILDTIME}\nX:\n' 
done.
Download file products.inf3: 100% done.
Download file plesk.inf3: 100% done.
Download file sitebuilder.inf3: 100% done.
release PLESK_8_1_1 is actual
release PLESK_8_2_0 is actual
release SB_3_0_2 is actual
release SB_4_0_0 is actual
Select best build of PLESK_8_2_0 for current OS
First fit build is current best: PSA_8.2.0/plesk-8.2.0-suse10.1-i386.inf3
Select best build: finally choised PSA_8.2.0/plesk-8.2.0-suse10.1-i386.inf3
Download file PSA_8.2.0/plesk-8.2.0-suse10.1-i386.inf3: 48%..100% done.
repository: Get brief packages info for all sources
Check for components installation status
Component base: mode upgrade,  installed=1174566468,  available=1183726500
Component psa-autoinstaller: mode upgrade,  installed=1174480952,  available=1183642173
Component asp: mode upgrade,  installed=1174566628,  available=1183726664
Component mailman: mode upgrade,  installed=1174566631,  available=1183726667
Component postgresql: mode upgrade,  installed=1148921917,  available=1177950837
Component java: mode upgrade,  installed=1174566399,  available=1183726431
Component spamassassin: mode upgrade,  installed=1174566405,  available=1183726437
Component rblsmtpd: mode upgrade,  installed=1174566401,  available=1183726434
Component mod_python: mode up2date,  installed=1146561067,  available=1146561067
Component ruby: mode upgrade,  installed=1174566641,  available=1183726677
Component fcgi: mode up2date,  installed=1160391907,  available=1160391907
Component vault: mode upgrade,  installed=1174877970,  available=1183708774
Component horde-comps: mode upgrade,  installed=1174566579,  available=1183726615
Component docs: mode upgrade,  installed=1174566560,  available=1183726597
Component backup-ded: mode upgrade,  installed=1175676436,  available=1183726660
Component drweb: mode upgrade,  installed=1174566348,  available=1183726378
Component kav: mode install,  installed=0,  available=1183991753
Component ppwse: mode upgrade,  installed=1174566602,  available=1183726639
Component api: mode upgrade,  installed=1175676454,  available=1183726417
Component sshterm: mode upgrade,  installed=1174566281,  available=1183726308
Component pmm: mode upgrade,  installed=1175676427,  available=1183726325
Component psa-firewall: mode upgrade,  installed=1174566396,  available=1183726428
Component cs-gs: mode upgrade,  installed=1174566391,  available=1183726423
Component psa-vpn: mode upgrade,  installed=1174566553,  available=1183726590
Component battlefield: mode upgrade,  installed=1174566583,  available=1183726620
Component bf2: mode upgrade,  installed=1174566635,  available=1183726671
Component psa-fileserver: mode upgrade,  installed=1174566381,  available=1183726413
Component watchdog: mode upgrade,  installed=1174566617,  available=1183726653
Component sitebuilder: mode upgrade,  installed=1164255612,  available=1182878137
Component sb-publish: mode up2date,  installed=1160554054,  available=1160554054
Component cf-support: mode upgrade,  installed=1174566637,  available=1183726673
Component atis: mode up2date,  installed=1167889486,  available=1167889486
Component miva: mode upgrade,  installed=1174566646,  available=1183726682
Component sso: mode install,  installed=0,  available=1183726698
Component de-DE-locale: mode upgrade,  installed=1174825695,  available=1183701798
Component ja-JP-locale: mode upgrade,  installed=1174825720,  available=1183701814
Component es-ES-locale: mode upgrade,  installed=1174825705,  available=1183701805
Component ru-RU-locale: mode upgrade,  installed=1174825741,  available=1183701827
Component fr-FR-locale: mode upgrade,  installed=1174825711,  available=1183701809
Component it-IT-locale: mode upgrade,  installed=1174825717,  available=1183701812
Component zh-CN-locale: mode upgrade,  installed=1174825750,  available=1183701833
Component zh-TW-locale: mode upgrade,  installed=1174825752,  available=1183701835
Check for components requires keyupdate
No keyupdate need for component base
Need key update for component sitebuilder
Download file sb_getkeyinfo.sh: 100% done.
Ask KA server for possibility of keyupdate for component sitebuilder
catch error with message: Process exit with error
ERROR: Process exit with error
Check SElinux status after error:
Exit with ERROR status


---
Plesk autoinstaller.

So I tried to use console autoinstaller, but I get the same error message...

Please select the components you wish to install:

 1. [*] Base packages of Plesk
 2. [*] Plesk Updater
 3. [*] Apache ASP support
 4. [*] Mailman mailing list manager support
 5. [*] PosgreSQL server support
 6. [*] Tomcat Java Servlets support
 7. [*] SpamAssassin support
 8. [*] SPAM blocker for QMail daemon
 9. [=] Apache mod_python module
10. [*] Ruby on Rails support
11. [=] FastCGI support (mod_fcgid)
12. [*] Application vault packages
13. [*] Additional Horde (webmail) components for Plesk
14. [*] Additional Plesk manuals
15. [*] Plesk Backup Manager
16. [*] Dr. Web antivirus
17. [ ] Kaspersky antivirus module
18. [*] Plesk Professional Web Site Editor
19. [*] Plesk API [former Plesk Agent]
20. [*] SSHTerm - SSH Terminal java applet
21. [*] Plesk migration manager
22. [*] Plesk Firewall module
23. [*] Plesk Counter-Strike game server module
24. [*] Plesk VPN module
25. [*] Plesk Battlefield 1942 game server module
26. [ ] Plesk Battlefield2 game server module
27. [*] Plesk Fileserver module and SMB file server package
28. [*] Watchdog (System monitoring module)
29. [ ] SiteBuilder and Sitebuilder module for Plesk
30. [=] SiteBuilder publishing support for Plesk
31. [ ] ColdFusion support for Plesk
32. [=] Acronis TrueImage module
33. [ ] MIVA Empresa support
34. [ ] OpenFusion SSO support
35. [*] German language pack
36. [ ] Japanese language pack
37. [ ] Spanish language pack
38. [ ] Russian language pack
39. [ ] French language pack
40. [ ] Italian language pack
41. [ ] Chinese language pack for China
42. [ ] Chinese language pack for Taiwan

N) Next page; P) Go back;  Q) Cancel installing;
A) Select all; D) Deselect all;
To toggle component enter its number;
Type a number or a character of desired action [N]:
Download file sb_getkeyinfo.sh:
100% done.
Ask KA server for possibility of keyupdate for component sitebuilder
/root/swsoft/PSA_8.2.0/sb_getkeyinfo.sh: line 171: 14274 Segmentation fault      $phpcli_path $TMP_PHP_SCRIPT $SITEBUILDER_PATH $sb_version 2>/dev/null
ERROR: Process exit with error
ERROR: Installation failed

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What is going wrong here ? Did I forgot something?

I would be pleased if anyone could help.

Thanks

Bjoern