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updating fw rules, then unable to start psa

I

ideas74

Guest
Hi,

I'm running plesk 9.3.0 on CentOS 5.3, yesterday I made some changes on the firewall rules, disabling samba server access.
When I validate the change, all gone wrong, no more access to my admin page and psa won't start

# /etc/init.d/psa start
Starting xinetd service... done
Starting named service... done
Starting mysqld service... done
Starting postgresql service... done
Starting psa-spamassassin service... done
Plesk: Starting Mail Server... already started
Starting mail handlers tmpfs storage
Starting Plesk... failed
Starting drwebd service... failed

How do I reset fw settings with line command ?
Everything looks ok on my server (http, mail, ssh ...) except psa ...

Thanks

-ideas74
 
I am having the same problem, but I did not do anything to the fw rules. I remember I ran some Cent OS updates. Please someone help. I need access to Plesk's control panel
 
URGENT! I made some changes to my firewall settings as well to open port 25 and now plesk stopped running and will not start.

Starting xinetd service... done
Starting named service... done
Starting mysqld service... done
Starting postgresql service... done
Starting psa-spamassassin service... done
Plesk: Starting Mail Server... already started
Starting mail handlers tmpfs storage
Starting Plesk... failed

# /etc/init.d/psa status
psa dead but subsys locked

Anyone tried rebooting their server to see if that fixes it?

Igor you never seem to let me down. Could you see if there is a bug and a fix.
 
I just found this at http://mattiasgeniar.be/2010/03/29/dont-upgrade-openssl-if-youre-using-plesk-broken-controlpanel/

This is exactly what has happened to us

Don’t Upgrade OpenSSL If You’re Using Plesk (= Broken Controlpanel)
March 29th, 2010
Goto comments
Leave a comment If you’re using Plesk 9.x on a CentOS system, don’t upgrade the openssl package from version 0:0.9.8e-12.el5_4.1 to 0:0.9.8e-12.el5_4.6. It will break your Plesk Controlpanel, causing it to no longer start up. You’ll see a message similar to this.

[root@srv~]# /etc/init.d/psa start
Starting xinetd service… done
Starting named service… done
Starting mysqld service… done
Plesk: Starting Mail Server… already started
Starting mail handlers tmpfs storage
Starting Plesk… failed
There won’t be an obvious error message in any log file location (/var/log/*, /usr/local/psa/var/log/*, /usr/local/psa/admin/logs/*), but it will most likely be caused by your recent openssl upgrade. Solution is this.

Edit April 2nd: There’s now a Knowledge Base article available by Parallels on this issue: “Latest update of openssl breaks Parallels panel“. You might want to read that too, same solutions as stated below.

1) Downgrade method

If this works, it’s the easiest solution. Just make sure that due to dependencies, nothing of Parallels or Plesk is removed along.
[root@srv~]# yum downgrade openssl openssl-devel
2) Using RPM packages

Download the OpenSSL version 0.9.8e-12 5_4.6 for your architecture (these apply to CentOS).
•i386: openssl and openssl-devel
•i686: openssl
•x64: openssl and openssl-devel
You have to download these first! After completing the next steps, you’ll be without openssl – and downloading through wget or curl won’t work because of missing libraries. Please take note: the following is at your own risk (and if you lose your SSH connection in the meanwhile, you’re screwed).

Find your current OpenSSL version, it should read version “el5_4.6″.

[root@srv~]# rpm -qa | grep -i openssl
openssl-0.9.8e-12.el5_4.6

Remove the package (if you haven’t downloaded the openssl package yet, do so first !!). (due to the font of this blog, it’s confusing, but the parameter = ‘ – - nodeps’).

[root@srv ~]# rpm -e –nodeps openssl-0.9.8e-12.el5_4.6

And re-install the correct version (replace the RPM with the one for your achitecture).

[root@srv ~]# rpm -ivh openssl-0.9.8e-12.el5_4.1.x86_64.rpm
warning: openssl-0.9.8e-12.el5_4.1.x86_64.rpm: Header V3 DSA signature: NOKEY, key ID e8562897
Preparing… ########################################### [100%]
1:eek:penssl ########################################### [100%]

Afterwards, you’ll be able to start Plesk again.

[root@srv~]# /etc/init.d/psa start
Starting xinetd service… done
Starting named service… done
Starting mysqld service… done
Plesk: Starting Mail Server… already started
Starting mail handlers tmpfs storage
Starting Plesk… done
Since there’s no update on Plesk yet, this is something to look out for!
Update: An official message from Parallels
For now the only workaround is to downgrade openssl, either with yum or with rpm (if yum is not configured):

# wget -c http://mirrors.kernel.org/centos/5/updates/x86_64/RPMS/{openssl-0.9.8e-12.el5_4.1.x86_64.rpm,mod_ssl-2.2.3-31.el5.centos.2.x86_64.rpm,httpd-2.2.3-31.el5.centos.2.x86_64.rpm}

# rpm -Uvh –oldpackage {openssl-0.9.8e-12.el5_4.1.x86_64.rpm,mod_ssl-2.2.3-31.el5.centos.2.x86_64.rpm,httpd-2.2.3-31.el5.centos.2.x86_64.rpm}

# /etc/init.d/sw-cp-server start
 
** Resolved ** updating fw rules, then unable to start psa

http://kb.odin.com/en/8338

Apperantly and update of Openssl caused this issue for us. I am using RHEL 5 and there is no fix for mine listed so i used the centos 5 one on my test server and it resolved the issue and everything is moving along well.

Here is the article i may have posted before this reply ( I hate that the admins have to approve every post ) I like to work in real time speed ;)

http://mattiasgeniar.be/2010/03/29/dont-upgrade-openssl-if-youre-using-plesk-broken-controlpanel/
 
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