• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Upgrade process hung when upgrading to 9.5.1

J

Jarrod Miles

Guest
4 days ago (on the 29th of November) I upgraded to 9.5.1. A few minutes later, I got an email saying upgrade was successful. As per usual, I ignore that email and wait for the second email (whenever I do a Plesk upgrade from the Plesk Panel, I always get two emails- the first straight after I hit upgrade, and the second, sometime later when it has obviously finished upgrading). However, the second email never came. It has been 4 days, and if I go into the Plesk Update panel, I get the following-

Warning: Installation is in progress.
Error: Installer is busy.

Is there a way I can restart the upgrade, or kill the current upgrade?

Thanks,
Jarrod.
 
Upgrade processes can be found with ps command and killed with kill command. But I'm afraid that consequences will be unpredictable.
 
Resolved

Along with Plesk updater not working, neither was YUM or Apt-Get. So...

I killed all processes relating to the Plesk Autoinstaller & Yum, deleted the lock files in /var/log/rpm/__db*, backed up /var/log/rpm, and ran rpm --rebuilddb. Probably risky, but all fixed now.
 
Back
Top