Issue where are the megabytes that cannot be seen?

[Inma]

Server operating system version

Debian 11.11

Plesk version and microupdate number

Plesk Obsidian 18.0.64 Web Host Edition Última actualización: 18/Set/2024 13:05

where are the megabytes that cannot be seen?

I have a mailbox that in plesk and in ssh the maildir puts: Maildir 3.9G

the client insists that it is impossible...
I go by ssh and maildir weighs that worse I enter inside and I do not see where are the Gigas... what can it be?
Gracias

 

[Maarten]

Subfolders in a mailbox are stored as hidden directories. Try this:

# du -sh .*

 

[Inma]

Hello... this is the result, I have stayed the same, where are these 3.9GB?

I do not understand the result of this command that you give me

Thanks

 

[AYamshanov]

Let's try another command to visualise disk usage per mailbox base (if you need to look deeper in directories, change "3" to a bigger number).

# du --max-depth 3 -h /var/qmail/mailnames/example.org/

24K     /var/qmail/mailnames/example.org/admin/Maildir/.Sent.Test3
24K     /var/qmail/mailnames/example.org/admin/Maildir/.Drafts
24K     /var/qmail/mailnames/example.org/admin/Maildir/.Trash
24K     /var/qmail/mailnames/example.org/admin/Maildir/.Spam
24K     /var/qmail/mailnames/example.org/admin/Maildir/.Sent
4.0K    /var/qmail/mailnames/example.org/admin/Maildir/cur
4.0K    /var/qmail/mailnames/example.org/admin/Maildir/new
24K     /var/qmail/mailnames/example.org/admin/Maildir/.Drafts.Test1
24K     /var/qmail/mailnames/example.org/admin/Maildir/.Drafts.Test2
4.0K    /var/qmail/mailnames/example.org/admin/Maildir/tmp
24K     /var/qmail/mailnames/example.org/admin/Maildir/.Sent.Test4
240K    /var/qmail/mailnames/example.org/admin/Maildir
4.0K    /var/qmail/mailnames/example.org/admin/@attachments
252K    /var/qmail/mailnames/example.org/admin
256K    /var/qmail/mailnames/example.org/

As you can see, the Maildir directory contains a few directories inside (".Sent.Test3", ".Drafts", etc.). Their names are started with a dot (".") and, by default, are not taken into account by utilities like du, ls; they are hidden. See Hidden file and hidden directory - Wikipedia for details.

Here is how email content looks like inside the (web)mail client:



I hope it will help to find what directories use disk space.

 

[Inma]

hello, I get this

3.6G /var/qmail/mailnames/***/ro***/Maildir/.INBOX

incoming mails weigh that? it was not correct now with nothing born ... I see that it already weighs about 200 megs.

since pleks I have given to recalculate size many times and nothing.

any suggestions? was it a statistics problem? or has it been recalculated by doing this new command du --max-depth 3 -h /var/qmail/mailnames/example.org/......?

and in webmail I don't see anything like your screenshot.

look at the screenshot

 

[Inma]

And what's wrong with this? it's still messing up the statistics because in plesk it says using 5gb in mail and that's not true... I forced it but nothing.

 

[WebHostingAce]

How about if you,

#ls -lha

in /Maildir/.INBOX

Do you see any large files?

 

[AYamshanov]

The command du does not recalculate, it shows the disk usage.

3.6G /var/qmail/mailnames/***/ro***/Maildir/.INBOX

To be more precise, it is .INBOX/cur

and in webmail I don't see anything like your screenshot.

Under the hood, mail uses standardized name for "inbox" and other default folders, I believe you use a translated version of the webmail interface; Does "Entrada" mean "Inbox"?

Try to sort incoming emails by size to find the biggest emails,

 

[Inma]

I still don't see where those 3.9G are.

in plesk I don't see them anymore but the plesk statistics are not recalculated.

 

[Inma]

and inside ./INBOX/cur.. a bunch of files

and the mailbox already weighs what it touches ... without doing anything ... a month that we are so hahaha
what now plesk statistics does not calculate it... they are still around giving the 3.6GB.

 

[Cike76]

install ncdu and change to the desired folder you want to check... and execute it