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Wordpress Installation not operating properly.
- Thread starter Ninetienne
- Start date
It seems that the previous installation of WordPress was not removed from Plesk properly and due to which you are facing this error. Also there are maybe some database inconsistencies. Fixing of this issue is not trivial task. Therefore I can only recommend to create a request to support team to do in-depth investigation to find the reason and to fix it. Please create a ticket to support at https://odin.com/hcap/support/request/ .
You may have free support, please check what kind of Plesk license you use for available support options at http://kb.odin.com/en/121580 .
If there’s no free support in your case, you can order Plesk per-incident support at http://odin.com/hcap/support/buy-support/. Support team will contact you as soon as purchase is processed, and they will do the best to resolve it. If it is found that your problem was caused by product bug w/o available solution or workaround from Parallels, then your purchase will be re-funded.
You may have free support, please check what kind of Plesk license you use for available support options at http://kb.odin.com/en/121580 .
If there’s no free support in your case, you can order Plesk per-incident support at http://odin.com/hcap/support/buy-support/. Support team will contact you as soon as purchase is processed, and they will do the best to resolve it. If it is found that your problem was caused by product bug w/o available solution or workaround from Parallels, then your purchase will be re-funded.
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