Recent content by Ahmed

Hi @Sebahat.hadzhi. I'm using a Plesk user with the "Mail Manager" role as stated in my initial message. The steps are: Create a new user and assign the "Mail Manager" role to it. Install the Plesk Email Security extension, paid version, and enable the Antivirus feature. Try to manage the...

We recently started using the paid version of Plesk Email Security, and we were expecting users with the Mail Manager role to be able to manage quarantined messages. This doesn't seem the case, and also there's no specific permission for this that we can give to that role. Isn't this possible...

15 years later, this just happened to me. After logging in, an unskipable survey popup that you can't close, when you hover the close button the mouse pointer turns into the forbidden icon and you can't do it. Even if you reload the page, the popup appears every time. This is so nice when you...

I consider a bug that a certificate I have assigned to the mail server host suddenly gets unassigned when it's renewed without warning. Modern email clients require a valid certificate in order to be able to send/receive mail. The last time this happened, my company went more than 3 hours...

Crazy that this has been "Forwarded to devs" and still not fixed. More than 2 years since it was reported.

Spin up a VM with the Ubuntu 22.04 + Plesk image on Google Cloud, make sure Plesk is updated to the latest version, install the Amazon S3 extension, configure the remote storage for the backups to Google Cloud Storage (as Custom (Minio, OpenStack, etc.)) and then try to configure the scheduled...

This is the backup schedule form. This is the popup shown when you try to either Save or Apply. I don't think there's a lot more to say/show. Before updating to the latest version this worked fine.

I've always been using the Amazon S3 extension, but now with the latest Plesk version you can't schedule a server backup like you used to, because you silently added a paywall in the schedule backup form. The shady business practices are getting out of hand honestly.

This is not true. A license was required to schedule backups for a specific subscription, but not for entire server backups. After updating to the latest version, server backups that where working fine can no longer be scheduled to remote storage, at least with the Amazon S3 extension. I tried...

I just upgraded the server that was at 18.0.52 version to 18.0.56 and I can confirm that between those two versions they just silently paywalled the ability to set up a scheduled server backup to remote storage. I went to the schedule config screen, and tried to save without changing anything of...

Username: TITLE Full server scheduled backup shows "Backup to Cloud Pro" message PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk 18.0.56 Update #1, Ubuntu 22.04.3 LTS PROBLEM DESCRIPTION When trying to schedule a daily incremental server backup to be stored on remote storage (Custom...

Servers can be configured (even for specific requests only) to not have any limit. Browsers don't have any limit. Even if those 2 things were true, there are other ways, like file-streaming. There's plenty of examples of services allowing big file downloads: WeTransfer, MEGA, all the...

The problem is that, as attested by people in this thread and others, the backup manager doesn't work with anything else than small files. So yeah, it's broken and unusable in those cases. I copied the get-dump-list command from here, which if I'm not mistaken is your official support website...

I backup to Google Cloud Storage (S3-compatible) and I had to manually download the (incremental) backup file I wanted directly from there. Luckily I needed a database dump, but if I happened to need something that has to be built from the full + incremental files, no clue how I'd do it. Oh and...

Crazy that this still doesn't work. It's pointless to backup using Plesk if you then can't download them.