• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Recent content by Alaa Mansour

  1. Alaa Mansour

    Issue outdated guide (webmail attachment size)

    it did change, this is why I'm writing here.
  2. Alaa Mansour

    Issue outdated guide (webmail attachment size)

    Hello, I need to increment the message and attachment size server-wide. when I follow this guide, I see the it tells me to modify the file: /etc/psa-webmail/roundcube/php.ini but there is a warning : ; ATTENTION! ; ; DO NOT MODIFY THIS FILE BECAUSE IT WAS GENERATED AUTOMATICALLY, ; SO ALL YOUR...
  3. Alaa Mansour

    Issue Firewall IP Ban (fail2ban) Wordpress

    I have added all these IP address manually, I have enabled (IP address ban period = 604800 seconds)
  4. Alaa Mansour

    Issue Firewall IP Ban (fail2ban) Wordpress

    Hello, everybody, after I have migrated the server, fail2ban no longer ban ip addresses automatically, and put them in a list in the firewall, I have to di it manually, even though the rules of the jails are as same as previous. I can see the IP address in the list of banned ip under the jail...
  5. Alaa Mansour

    Disable php mail for spamer clients

    what is the draw back of disable_funtions = mail for the users of the domain?
  6. Alaa Mansour

    Resolved fail2ban postfix-sasl not working correctly

    can u share the input of this new filter? thanks
  7. Alaa Mansour

    Issue one of clients keep receiving email from psaadm@myserver, how to stop it? let's encrypt

    Hello, So as the subject, I have the issue that one of my client keep receiving everyday an email from plesk (Could not issue/renew Let`s Encrypt certificates) I have changed the email address to mine, and the certificare is issued. I guess that it was a problem before I migrate the server to a...
  8. Alaa Mansour

    Resolved Plesk Migration stopped working API issue

    I have managed to resolve the issue by putting the IP of the both servers inside [api] in both Panel.ini and both server's IP inside IP Access Restriction Management. I don't know why do I need to place the IP of itself. but now its working
  9. Alaa Mansour

    Resolved Plesk Migration stopped working API issue

    Hello, I was doing the migration, then suddenly I receive this: Failed to connect to target Plesk server by Plesk API: Plesk error [1006]: Access to API is disabled for xx.xx.xx.xx I have added the IP through plesk db: mysql> insert into cp_access (type, netaddr, netmask) values ('deny' ...
  10. Alaa Mansour

    Issue Migration: error with subscription

    using the code to check what websites use php74-fpm, I can see that all of them do
  11. Alaa Mansour

    Issue Migration: error with subscription

    I have this error when I try to run php 7.4 on my new server: Unable to start service: Unable to manage service by phpinimng ('start', 'plesk-php74-fpm'): Job for plesk-php74-fpm.service failed because the control process exited with error code. See "systemctl status plesk-php74-fpm.service"...
  12. Alaa Mansour

    Issue Migration: error with subscription

    this is on the source server, I can't find it on the target ; ATTENTION! ; ; DO NOT MODIFY THIS FILE BECAUSE IT WAS GENERATED AUTOMATICALLY, ; SO ALL YOUR CHANGES WILL BE LOST THE NEXT TIME THE FILE IS GENERATED. ; If you need to customize this file, use either custom PHP settings tab in ...
  13. Alaa Mansour

    Question New Server Migration (CentOS 7 or 8 or ubuntu 20)?

    my problem with ubuntu is: I have tried to perform the upgrade from 16 to 18 and it was a disaster, a lot of errors that I'm considering starting elsewhere to avoid such disastrous upgrade. I haven't used yum before, but if it is more stable and the future upgrade is seamless, I would consider...
  14. Alaa Mansour

    Question New Server Migration (CentOS 7 or 8 or ubuntu 20)?

    Hello everybody, I'm migrating from ubuntu 16, I'm in doubt of choosing the next distro. Can you give me suggestions? thanks
  15. Alaa Mansour

    Issue Migration: error with subscription

    another error: Plesk restore report problem: Unable to restore scheduled tasks. Error: The scheduled task already exists.
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