Recent content by Alec_West

OK. As much as I appreciate the command-line suggestions, I'm still getting the "BUSY" message in shell and I'm still getting the error message when I log on to the Panel. When Parallels created the error message and instructions, quote: Failed to update Panel. To solve this problem, you can...

And, I tried the second procedure line you mentioned above and got this response: BUSY: Update operation was locked by another update process. I apologize for being so dense on this. But, I'm assuming I just have to wait for this first procedure to complete. Do I then run the 2nd procedure...

Oops. I put "11.5" on the command line. It should have been "11.5.30." When I did, I got this response: Bootstrap setup actions for Plesk 11.5.30 Usage: bootstrapper.sh <prep-install|post-install|rerun|perform-deferred-actions> [component|BASE] bootstrapper.sh...

-bash: /usr/local/psa/bootstrapper/pp11.5-bootstrapper/bootstrapper.sh: No such file or directory

I confess I'm unfamiliar with the "bootstrapper repair procedure." I attempted the shell procedure mentioned above and got this response: -bash /admin/sbin/autoinstaller: No such file or directory Regards, J. Alec West

P.S. Note that this error message doesn't prevent me from using the Panel. It merely shows up at page-top whenever I log on. And all I'm trying to do is solve the issue by following the error message instructions. Regards, J. Alec West

I'm using Plesk 11 in a Ubuntu 12.04 Linux environment on a remote dedicated server. I am NOT trying to upgrade to Plesk 12. But, every time I log onto the panel, I get the error message shown on the subject line. Afterward, it says, "To solve this problem, send an update log to Parallels...