• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by Aleksei Fedorov

  1. A

    Issue Error mysqldump: Error 1030: Got error 1877 "Unknown error 1877" from storage engine InnoDB when dumping table `session` at row: 0

    Hello, could you provide database logs as well? Also, it looks like the table 'session' is corrupted. In this case, you can recover this table manually InnoDB Recovery Modes BR, Aleksei
  2. A

    Question Disable 2FA with Passkeys

    Hello, currently the extensions MFA and Social Login are independent and always work together. You can add a request on Your Ideas for Plesk to disable MFA for passkey or other social login providers. BR, Aleksei
  3. A

    Question MySQL/Percona 8.4 Support

    Hello, the current version of Plesk doesn't support MySQL8.4, I hope the support will be announced in the next releases. BR, Aleksei
  4. A

    Issue Failed to reassign let's encrypt

    Hello, could you provide Nginx and Apache logs? BR, Aleksei
  5. A

    Issue renaming main domain doesn't rename the subscription folder

    Hello, please look at the logs, maybe some errors can prevent folder renaming. Also, I think it's a good idea to repair the domain "plesk repair all example.com"
  6. A

    Question Port forwarding

    Hello, you can add the listen directive on the "Plesk->example.com->Apache & Nginx settings" page but your subdomain will be available on 80/443 ports as well
  7. A

    Question Log rotation time

    Hello, plesk uses the https://linux.die.net/man/8/logrotate to rotate logs, according to the documentation monthly Log files are rotated the first time logrotate is run in a month (this is normally on the first day of the month).
  8. A

    Resolved "Changing domain name" attempt in "domain list" results in "JSON error"

    Hello, could you provide console and network logs from a browser?
  9. A

    Resolved Incoming mail problem from certain domains only

    Hello, looks like there is misconfiguration for the external domain but there is the workaround https://support.plesk.com/hc/en-us/articles/12377114685079-How-to-exclude-a-domain-from-DMARC-check-in-Plesk-for-Linux
  10. A

    Question install node npm pack with non root privileges

    Hello, in order to install global packages you need to have root privileges
  11. A

    Question mysql_native_password to caching_sha2_password for database user

    Hello, if you use MySQL 8 you can change the default plugin but there are no guarantees
  12. A

    Resolved Backup issue, wordpress toolkit

    Hello, Looks like there are some issues with the ZIP on ubuntu 24. Maybe this link can help zip in ubuntu 24.04 getting buffer overflow if right single quote mark present
  13. A

    Issue Unable to set Disk Read and Disk write limit in service plan

    hello, please enable debug mode for Plesk https://support.plesk.com/hc/en-us/articles/12377672365975-How-to-enable-disable-Plesk-debug-mode and look at logs
  14. A

    Question Cannot change Webmail

    Hello, you can enable the debug mode for Plesk https://support.plesk.com/hc/en-us/articles/12377672365975-How-to-enable-disable-Plesk-debug-mode and check logs, maybe some clues will be found
  15. A

    Issue Migration problem

    Hello, please take a look into logs /usr/local/psa/var/modules/panel-migrator/sessions/* For instance, I found a similar problem and it was related to "Shell access is not enabled on your account!". Maybe it is your case as well.
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