Recent content by Aleksei Fedorov

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    Issue Cron Job can't "Run Now". Also Cron Job/Scheduled Tasks lacks documentation

    Hello! If you run a cron job via UI, you should see the results in the toaster. Also, the detailed information should be available in the logs, e.g [2026-03-23 14:35:26.173] 184812:69c14fadeb078 ERR [panel][] Task failed: id=368, pid=184812, type=scheduler-run-task, clientRemoteAddr=100.96.2.2...
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    Resolved Recurring problem with log-browser scheduled task

    In debug logs you can see the exact command to run journalctl, please share it P.S. util_exec options should be enabled as well https://support.plesk.com/hc/en-us/articles/12377672365975-How-to-enable-disable-Plesk-debug-mode
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    Resolved Recurring problem with log-browser scheduled task

    Hello, the error in the logs appears too generic. Please enable debug logging and run the script manually. Then please share the detailed logs. Best regards, Aleksei
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    Question Distributed Denial of Service

    Hello, I guess that article can be helpfull https://support.plesk.com/hc/en-us/articles/12377538522519-What-DDoS-protection-tools-are-available-in-Plesk
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    Question How to restore Dropbox backups

    Hello! It seems like a bug. Please contact the support team to confirm it and get a custom fix. Best regards, Aleksei
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    Issue Plesk: Monitoring by Subscription not working

    Hello! Thank you for reporting this issue. We apologize for the inconvenience with your monitoring subscription display. To help us investigate quickly, please contact our support team with details about when the issue started, your Plesk version, and any relevant screenshots. They'll have...
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    Resolved Plesk 18.0.76 Plesklog failed to build vhost configuration

    Hello, thank you for your feedback. The bug is confirmed. Please look for PPPM-15302 in the Release Notes.
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    Question 8n8 in docker: ERR_SSL_PROTOCOL_ERROR

    It seems the problems are with n8n, not Plesk. Could you set up n8n locally to see if everything behaves as intended?
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    Question 8n8 in docker: ERR_SSL_PROTOCOL_ERROR

    so then you should be able to add proxy rules for the domain
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    Resolved Ioncube cannot be installed

    Hello, This bug should be fixed in the next version. Please check the release notes for PPPM-15104.
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    Question 8n8 in docker: ERR_SSL_PROTOCOL_ERROR

    Hello, did you disable "Automatic port mapping" ?
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    Issue Azure MySQL Secure Connection

    Hello, looks like you didn't setup Plesk for remote databases. I hope this article helps you (Plesk for Linux) Plesk Installation Without the Local Database
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    Question Strange situation plesk does not access when I am on site

    Hello, it's difficult to determine the exact cause of the issue. I recommend checking the Access Control List (ACL) settings in your network, or reviewing similar security configurations in your data center.
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    Issue Outdated Grafana Monitoring plugin – no updates available, plugin crashes on start

    Hello, I guess this article could help you https://support.plesk.com/hc/en-us/articles/19431741403671-Plesk-Monitoring-thresholds-cannot-be-updated-Request-failed-with-status-code-500 Also, please clear browser's cache. P.S There is no newer version of plesk-json-backend-datasource
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    Question Block/Remove Web access (:80/443) of server IP

    yes, for instance, you can use the firewall extension
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