• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by andre_c

  1. A

    Issue Wordpress not send email

    Good evening, Unfortunately I cannot receive the various automatic emails from my WordPress site I have already tried this procedure : Tools & Settings > Mail Server Settings and enable the option Allow users and scripts to use Sendmail. When i go to Log Browser>Mail> i see this log Wordpress...
  2. A

    Resolved Error Http 500

    Thank you very much! Issue resolved
  3. A

    Resolved Error Http 500

    Good morning everyone, on osticket installation 1.16.6 on platform Linux 5.15.0-72-generic #79-Ubuntu SMP Wed Apr 19 08:22:18 UTC 2023 x86_64 Ubuntu + plesk - php v. 8.0.29 When printing it does not load the page and issues http 500 error error log AH01071: Got error 'PHP message: PHP...
  4. A

    Resolved unknown domains point to my ip

    Good evening, from the IP query, there are 2 domains that are not registered in the plesk backend and that I would like to inhibit as they are not authorized. Would there be a way?
  5. A

    Issue Mail server in plesk does not send to gmail

    On dns lookup ptr records this is result but i have the same problem said: 550-5.7.25 [195.20.225.18] The IP address sending this message does not have a 550-5.7.25 PTR record setup, or the corresponding forward DNS entry does not 550-5.7.25 point to the sending IP. As a policy, Gmail...
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    Issue Mail server in plesk does not send to gmail

    This is dns lookup ptr record
  7. A

    Issue Mail server in plesk does not send to gmail

    Yes, i add a reverse dns on 13/05 and today i follow this step There is no DNS PTR record for the sender's IP address: # dig @8.8.8.8 +short example.com 203.0.113.2 # dig -x 203.0.113.2 +short (Empty output or it resolves to a domain that doesn't resolve to the sender's IP address)
  8. A

    Issue Mail server in plesk does not send to gmail

    partially In case of Plesk is installed on a Cloud Server, check the article: How to add PTR record to Cloud Server with installed Plesk? issue: my plan are vps M on IONOS and i not see a guide for that
  9. A

    Issue Mail server in plesk does not send to gmail

    Hello, I'm looking for help on how to solve the problem encountered on 550-5.7.25 PTR record setup LOG: to=<[email protected]>, relay=gmail-smtp-in.l.google.com[108.177.119.27]:25, delay=0.67, delays=0.06/0.02/0.18/0.42, dsn=5.7.25, status=bounced (host...
  10. A

    Question Install php 7.2 on plesk

    php72-fpm-custom (obsoleted)
  11. A

    Issue Undelivered mail - SMTP port 25

    I have attached feedback from the plesk logs and what is mentioned in the ionos guide but I am not clear on the procedure to follow in order to solve the problem
  12. A

    Question Install php 7.2 on plesk

    I followed all the procedure, when I try to verify through phpinfo it doesn't load the page and it goes into error
  13. A

    Issue Undelivered mail - SMTP port 25

    Nemesis ESMTP Service not available 554-No SMTP service 554-Bad DNS PTR resource record. 554 For explanation visit SMTP Error Messages of the IONOS Mail Servers - IONOS Help 554 Bad DNS PTR resource record Problem: Email from your email server has been rejected because the PTR resource...
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